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Introducing Virtual Demonstrations

Our Dyson Experts are now available virtually to provide you with live, face-to-face technology demonstrations and product recommendations.

Service is available Tuesday-Saturday from 12pm-9pm EST. 

How it works

  1. Click the chat icon in the lower right corner.
  2. Select the Dyson technology you're interested in.
  3. Answer some initial questions to pair you with the right Expert.
  4. Connect with your Expert live via video chat.

All the benefits of shopping in-store

  • Experience the technology live

    The best way to learn about Dyson technology is by seeing it work in real time. 

  • Get personalized recommendations

    Our Experts are trained to provide you with machine recommendations perfectly tailored for your unique needs. 

  • Convenient shopping

    Enjoy the full Dyson Demo Store experience from the comfort of your own home. 

Other ways to reach us

  • Live chat

    The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom left corner of your screen at any time.

  • Phone

    844-705-4777
    Our helpline hours:

    • 8:00am - 8:00pm CST Monday to Friday
    • 9:00am - 6:00pm CST Saturday
  • Email

    help@dyson.com
    To help us address your inquiry as quickly as possible, please include the following in your email:

    • Your name
    • Contact number
    • Product model or serial number