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You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.
  • Live chat

    The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom left corner of your screen at any time.

  • Phone


    Our helpline hours:

    • 8:00am - 8:00pm CST Monday to Friday
    • 9:00am - 6:00pm CST Saturday
  • Email
    To help us address your inquiry as quickly as possible, please include the following in your email:

    • Your name
    • Contact number
    • Product model or serial number