Accessibility Statement Skip navigation
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.
Dyson Big Ball Multi Floor vacuum logo
Dyson Big Ball Multi Floor vacuum cleaner
Dyson Big Ball Multi Floor vacuum logo

The Dyson Big Ball Multi Floor vacuum cleaner

Powerful pick-up on all floors.

$399.99
  • Get free tools when you auto-register your vacuum’s warranty at check-out.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dyson.com or contact 1-866-693-9766

if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Only Dyson gives you:

Free tools with auto-registration

Free tools with auto-registration

Exclusive to Dyson.com

Choose up to 3 additional tools absolutely free with auto-registration on select vacuums. To choose your free tools, see the accessory selector page after you add to cart.

Free tools worth up to $99.99. Amount may vary based on tool selection and availability.

Price match promise

Price Match Promise

Be confident that you're getting the best price on Dyson.com. If within 30 days of purchase you should find the same model currently advertised by an authorized US Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-866-664-9004 or chat to get started. Here’s what you’ll need to know:

- Product must be the exact same model number as it appears on Dyson.com and in stock.

- Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL).

- Authorized dealers are limited to Amazon, Barneys, Best Buy, Costco, Bed Bath & Beyond, Home Depot, Kohls, Lowes, Macy’s, MOMA, Neiman Marcus, QVC, Sams Club, Sears, Sephora, Target, Ulta, Video Audio Center, and Wal-Mart.

- Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, “clearance” or a demonstrator product.

- Product price must not be lower due to an advertising error or misprint.

Lower price will not be honored if the result of a violation of a Dyson unilateral advertising or pricing policy or if doing so would result in a violation of a Dyson policy.

Free 2-day shipping. Exclusions apply.

Free 2-day shipping

Please allow 1-2 business days for order processing.

The shipping cost of machines (vacuum cleaners, fans, heaters, humidifiers, purifiers, hair dryers, and lighting) is free of charge when ordering on Dyson.com for select zip codes. Eligibilty varies by location of item and the shipping address zip code. In-stock orders received by 1:00 PM Eastern Time Monday-Friday will usually ship same day. Orders will usually ship the next business day if received after 1:00 PM Eastern Time, on Saturday-Sunday, or on public holidays. All spares and accessories will ship separately, and be delivered between 10-15 business days. Any items not part of an order containing a machine will incur a $8.95 shipping and handling charge.

On acceptance of orders, Dyson will make every effort to process them within the stated time frame. Dyson will not be held liable for shipping delays caused by severe weather or unforeseen events. To ensure the security of purchases, Dyson may need to contact customers to validate orders, which may cause delays. Transit time may vary depending on proximity to distribution center and inventory availability. Dyson only ships to US delivery addresses in the 50 states, and cannot deliver to PO boxes or APO/FPO addresses.

30-day money-back guarantee

Money-back Guarantee

If you'd like to return a Dyson machine for a full refund, you need to do so within 30 days of purchase. For Dyson V11™ vacuums, you have 90 days from purchase. Dyson Direct will pay for return freight. 

 

Customer Service Helpline

If you have questions please contact us. You can email or call:

-  questions@dyson.com - Our Digital Support team is available 24 hours a day, 7 days a week. Most inquiries are handled within two hours or less

- 1-866-MY-DYSON (1-866-693-9766) - Our Helpline is available from 8am - 8pm Monday to Friday, and 9am-6pm Saturday (closed Sunday). 

 

Dyson Direct Returns Policy

If you wish to return any product purchased from Dyson Direct, please contact our toll-free Contact Center at 1-866-MY-DYSON (1-866-693-9766) prior to returning your merchandise. 

To receive a full refund for an item purchased from Dyson, please follow these three steps:

1. Call the Contact Center to initiate your return and to identify the correct return shipping address and method.

2. Package the item(s) to be returned in the original Dyson packaging.

3. Send your returned item(s) shipping prepaid to Dyson within 30 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.

Please allow 4-8 weeks for return processing. Products returned to Dyson will receive a full refund.

All features

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dyson.com or contact 1-866-693-9766

if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Radial Root Cyclone™ technology
19 compact cyclones arranged over two tiers generate powerful centrifugal forces, to capture microscopic dust and dirt particles.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dyson.com or contact 1-866-693-9766

if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Picks itself up, as well as the dirt
With the center of gravity inside the ball, it’s easy to manoeuvre around your home without snagging. And if it falls over, it picks itself up again.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dyson.com or contact 1-866-693-9766

if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

No need to touch the dirt
Drives out dust and debris in one action, so you don’t have to touch it.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dyson.com or contact 1-866-693-9766

if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Ball™ technology for easy steering
Rides on a ball, to steer easily around corners and into difficult places.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dyson.com or contact 1-866-693-9766

if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Large bin
So you can clean for longer without having to stop and empty the bin.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dyson.com or contact 1-866-693-9766

if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Quick-release tools
One-click attachments make it easy to change tools between tasks.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dyson.com or contact 1-866-693-9766

if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Long-reach wand
The wand releases instantly and stretches 50in, to access high places.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dyson.com or contact 1-866-693-9766

if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

360° articulation
The wand articulates 360° to give you greater control. So you can clean here, there and everywhere.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dyson.com or contact 1-866-693-9766

if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Certified asthma & allergy friendly™ 
Certified by the Asthma and Allergy Foundation of America. Whole-machine HEPA filtration ensures that allergens are trapped inside the machine, not expelled back into the home.

Dyson Big Ball Multi Floor vacuum

Overall rating

83% of reviewers would recommend to a friend.

Great Vacuum

Cleanmomma

I love my new vacuum! it cleans very well and is easy to use. The suction is great and will pick up anything. I also like how long the cord is. Overall, this is the best vacuum I have ever had and I have had some expensive ones over the years. This vacuum is well worth the money. I highly recommend this vacuum!

Read more

Specifications

Cleaner head

Self-adjusting cleaner head

Cord length

21 ft

Maximum Reach

35 ft

Cyclone technology

2-Tier Radial Root™ cyclone

Filtration

Washable lifetime filter

Suction power

250 AW

Weight

17.64 lbs

 Dyson Big Ball Multi Floor vacuum

Height

12.13 in

Length

15.71 in

Width

13.66 in

In the box

Dyson Big Ball Multi Floor vacuum

Turbine head
Combination tool
Stair tool

Choose your model

  • Dyson Cinetic Big Ball Animal vacuum

    The only vacuum with no bags to buy, no filters to maintain and no loss of suction.

    Self-rights when toppled.

    5 tools and accessories included See all Hide Click to learn more
    Carbon fiber turbine tool

    Carbon fiber filaments pick up fine dust from hard floors, while stiff nylon bristles dislodge stubborn dirt from floors

    Tangle-free turbine tool

    Counter-rotating brush heads remove hair from carpets and upholstery

    Stiff bristle brush

    Stiff nylon bristles dislodge stubborn dirt from floors and furniture

    Combination tool

    Two tools in one - brush and wide nozzle. For switching between tasks

    Stair tool

    Velour strips pick up hair and dirt from stairs

    Get free tools when you auto-register your vacuum’s warranty at check-out.
    • Get free tools when you auto-register your vacuum’s warranty at check-out.
    $599.99
    Get free tools when you auto-register your vacuum’s warranty at check-out.
  • Dyson Big Ball Multi Floor vacuum

    No bags to replace. Strong suction.

    Self-rights when toppled.

    3 tools and accessories included See all Hide Click to learn more
    Turbine head

    Stiff nylon bristles dislodge stubborn dirt from floors and furniture

    Combination tool

    Two tools in one - brush and wide nozzle. For switching between tasks

    Stair tool

    Velour strips pick up hair and dirt from stairs

    Get free tools when you auto-register your vacuum’s warranty at check-out.
    • Get free tools when you auto-register your vacuum’s warranty at check-out.
    $399.99
    Get free tools when you auto-register your vacuum’s warranty at check-out.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dyson.com or contact 1-866-693-9766

if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Next

Overview

Direct from Dyson

Free tools with auto-registration

Free tools with auto-registration

Free tools with auto-registration

Exclusive to Dyson.com

Choose up to 3 additional tools absolutely free with auto-registration on select vacuums. To choose your free tools, see the accessory selector page after you add to cart.

Free tools worth up to $99.99. Amount may vary based on tool selection and availability.

Price match promise

Price match promise

Price Match Promise

Be confident that you're getting the best price on Dyson.com. If within 30 days of purchase you should find the same model currently advertised by an authorized US Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-866-664-9004 or chat to get started. Here’s what you’ll need to know:

- Product must be the exact same model number as it appears on Dyson.com and in stock.

- Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL).

- Authorized dealers are limited to Amazon, Barneys, Best Buy, Costco, Bed Bath & Beyond, Home Depot, Kohls, Lowes, Macy’s, MOMA, Neiman Marcus, QVC, Sams Club, Sears, Sephora, Target, Ulta, Video Audio Center, and Wal-Mart.

- Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, “clearance” or a demonstrator product.

- Product price must not be lower due to an advertising error or misprint.

Lower price will not be honored if the result of a violation of a Dyson unilateral advertising or pricing policy or if doing so would result in a violation of a Dyson policy.

Free shipping

Free 2-day Shipping

Free 2-day shipping

Please allow 1-2 business days for order processing.

The shipping cost of machines (vacuum cleaners, fans, heaters, humidifiers, purifiers, hair dryers, and lighting) is free of charge when ordering on Dyson.com for select zip codes. Eligibilty varies by location of item and the shipping address zip code. In-stock orders received by 1:00 PM Eastern Time Monday-Friday will usually ship same day. Orders will usually ship the next business day if received after 1:00 PM Eastern Time, on Saturday-Sunday, or on public holidays. All spares and accessories will ship separately, and be delivered between 10-15 business days. Any items not part of an order containing a machine will incur a $8.95 shipping and handling charge.

On acceptance of orders, Dyson will make every effort to process them within the stated time frame. Dyson will not be held liable for shipping delays caused by severe weather or unforeseen events. To ensure the security of purchases, Dyson may need to contact customers to validate orders, which may cause delays. Transit time may vary depending on proximity to distribution center and inventory availability. Dyson only ships to US delivery addresses in the 50 states, and cannot deliver to PO boxes or APO/FPO addresses.

30-day money-back guarantee

30-day money-back guarantee

Money-back Guarantee

If you’d like to return a Dyson machine for a full refund, you need to do so within 30 days of purchase. For Dyson V11™ vacuums, you have 90 days from purchase. Dyson Direct will pay for return freight.

 

Customer Service Helpline

If you have questions please contact us. You can email or call:

questions@dyson.com - Our Digital Support team is available 24 hours a day, 7 days a week. Most inquiries are handled within two hours or less

- 1-866-MY-DYSON (1-866-693-9766) - Our Helpline is available from 8am - 8pm Monday to Friday, and 9am-6pm Saturday (closed Sunday). 

 

Dyson Direct Returns Policy

If you wish to return any product purchased from Dyson Direct, please contact our toll-free Contact Center at 1-866-MY-DYSON (1-866-693-9766) prior to returning your merchandise. 

To receive a full refund for an item purchased from Dyson, please follow these three steps:

1. Call the Contact Center to initiate your return and to identify the correct return shipping address and method.

2. Package the item(s) to be returned in the original Dyson packaging.

3. Send your returned item(s) shipping prepaid to Dyson within 30 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.

Please allow 4-8 weeks for return processing. Products returned to Dyson will receive a full refund and Dyson will pay for the return freight.