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Frequently asked questions - Purifier Humidify+Cool

How does a purifier humidifier work?

The Dyson purifier humidifier senses and captures pollutants and measures the current level of moisture in the air - automatically. Then, it projects purified and hygienically humidified air around the room⁸, cooling you when needed.

Should I use a purifier humidifier all year round?

Yes, to get the best results, a purifier humidifer should be used all year round. To help combat dry air from central heating and air conditioning, and capture pollutants such as dust, pollen, smoke, odors and pet allergens.* You can also use the purifier humidifier when sleeping, on night mode.

What is new about the Dyson purifier humidifier and how is it different to other humidifiers?

We've re-engineered our latest purifier humidifier to be fully sealed to HEPA H13 standard.⁹ That, in addition to our advanced filtration, hygienic humidification, and hassle-free Deep clean cycle, differentiate this product from other humidifiers.

Where should I place the purifier humidifier in my room?

Your Dyson Pure Humidify+Cool™ is engineered to purify and humidify single rooms, so you should use it where you spend the majority of your time at home. When placing the machine, make sure there's at least a few feet of clearance on all sides, so that the air can circulate effectively. Close doors and windows and place away from air vents. 

Can I switch off humidification?

Yes. The machine works as a purifier humidifier, or just a purifying fan.³

How often should I run a Deep clean cycle?

This depends on the water hardness where you live. The machine prompts you to run the cycle once a month in hard water areas. It prompts you less often in softer water areas. You can select your water hardness with the MyDyson app.⁵ Running a Deep clean cycle helps to eliminate odours that occur through poor maintenance.