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Expert customer service, 7 days a week

Due to the ongoing health emergency, we will be accepting returns that are postmarked by July 1st, 2020 on all purchases made between February 1, 2020 and May 30th, 2020. Dyson V11™ cordless vacuums, CSYS™ task lights, Lightcycle™ task lights, and Lightcycle™ Morph lights purchased between these dates can still be returned for a full refund within 90 days from the date of purchase.

Live chat

The 'Live chat' button will appear on the bottom corner of your screen as soon as a Dyson Expert becomes available.

YouTube Support

For how-to and support videos please visit:

youtube.com/askdyson

Phone

866-693-9766
US based helpline open:
8:00am - 8:00pm CST Monday to Friday
9:00am - 6:00pm CST Saturday

 

Email

questions.us@dyson.com
To help us address your inquiry as quickly as possible, please include the following in your email:
- Your name
- Contact number
- Product model or serial number

Delivery and returns

View delivery and returns information.

See our returns policy
See delivery information

 

 

Support for business customers

If you are a business/professional customer, please use the details below for dedicated business/professional support.

Business customer support

Call us at 855-720-6378

If you are a Supersonic Professional™ owner, please call us at 866-861-2565

Email us at design@dyson.com

Request a purchase consultation

Complete a form to hear back from our sales team

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Online support for your machine

Guides and manuals

How to get the best from your Dyson machine.

See all guides and manuals

Spare parts and accessories

Genuine Dyson parts to keep your machine running smoothly.

Find spare parts and accessories

Troubleshooting

Our step-by-step tool helps you get your machine working again.

Start troubleshooting