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Expert customer service, 7 days a week

Due to the ongoing health emergency, we have extended our money-back guarantee. We will be accepting returns that are postmarked by September 1st, 2020 on all purchases made between April 1st, 2020 and July 31st, 2020. Dyson V11™ cordless vacuums, CSYS™ task lights, Lightcycle™ task lights, and Lightcycle™ Morph lights purchased between these dates can still be returned for a full refund within 90 days from the date of purchase.

Online support for your machine

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Troubleshooting

Our step-by-step tool helps you get your machine working again.

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Spare parts and accessories

Genuine Dyson parts to keep your machine running smoothly.

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YouTube Support

For how-to and support videos please visit:

youtube.com/dyson

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Live chat

The 'Live chat' button will appear on the bottom corner of your screen as soon as a Dyson Expert becomes available.

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Phone

844-705-4777
Our helpline hours:
8:00am - 8:00pm CST Monday to Friday
9:00am - 6:00pm CST Saturday

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Email

help@dyson.com
To help us address your inquiry as quickly as possible, please include the following in your email:
- Your name
- Contact number
- Product model or serial number

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Delivery and returns

View delivery and returns information.

See our returns policy
See delivery information