Let's get your machine working
Dyson Ball Compact Multi Floor Exclusive vacuumLet's get your machine working
Dyson Ball Compact Multi Floor Exclusive vacuum
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DC46/DC47
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Washing the filters
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Washing the filters - step by step
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More help required
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Troubleshooting
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Pick up issue
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Strong suction from the Wand
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Remove the soleplate
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Check Wand and hose
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Wash the filters
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Issue not resolved, please speak to our Customer Support Team
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Washing the filters - step by step
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Weak suction from wand
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Unusual noise
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Rattle noise
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Rattle noise
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Issue not resolved, please speak to our Customer Support Team
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Whistle noise
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Power or electrical issue
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Switch not working
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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No power
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Less than two hours
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Checking for blockages
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Washing the filters
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More than two hours
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Unusual smell
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Issue not resolved, please speak to our Customer Support Team
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Damp or musty smell
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Visible issue
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The Brush bar does not spin
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Part broken
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Cable won't rewind
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Spitting out dust
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Important safety instructions
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Issue resolved
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Quick guide flat head
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Quick start guide
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How to use the Turbine head
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Turbine head - step by step
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How to attach the accessories
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How to use the extension tube
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How to use the cable rewind
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How to store the tools and carry your Dyson vacuum
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Serial number location
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Cleaning the bin and cyclone
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Emptying the bin
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Popular queries
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
You might need a replacement part.
You can solve this by ordering a new Brush bar below or you can contact our Customer Support Team at 1-866-314-8881.
Brush bar
Part no. 920325-04
Replacement brush bar for your Dyson vacuum cleaner.
$29.99
Brush bar
Part no. 920325-04
Replacement brush bar for your Dyson vacuum cleaner.
$29.99
You might need a replacement part.
You can solve this by ordering a new End cap below or you can contact our Customer Support Team at 1-866-314-8881.
End cap
Part no. 915137-01
Replacement end cap for your Dyson vacuum cleaner.
$11.99
End cap
Part no. 915137-01
Replacement end cap for your Dyson vacuum cleaner.
$11.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Clear bin below or you can contact our Customer Support Team at 1-866-314-8881.
Clear bin
Part no. 924015-01
Replacement clear bin for your Dyson vacuum cleaner.
$18.99
Clear bin
Part no. 924015-01
Replacement clear bin for your Dyson vacuum cleaner.
$18.99
You might need a replacement part.
You can solve this by ordering a new Combination tool below or you can contact our Customer Support Team at 1-866-314-8881.
Combination tool
Part no. 918068-02
Two tools in one, for versatile cleaning around the home.
$8.99
Combination tool
Part no. 918068-02
Two tools in one, for versatile cleaning around the home.
$8.99
You might need a replacement part.
You can solve this by ordering a new Cyclone (Blue) below or you can contact our Customer Support Team at 1-866-314-8881.
Cyclone (Blue)
Part no. 925042-03
Replacement Cyclone (Blue) for your Dyson vacuum cleaner.
$51.99
Cyclone (Blue)
Part no. 925042-03
Replacement Cyclone (Blue) for your Dyson vacuum cleaner.
$51.99
You might need a replacement part.
You can solve this by ordering a new Hose below or you can contact our Customer Support Team at 1-866-314-8881.
Hose
Part no. 923769-03
Replacement hose for your Dyson vacuum cleaner.
$39.99
Hose
Part no. 923769-03
Replacement hose for your Dyson vacuum cleaner.
$39.99
$39.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Post filter below or you can contact our Customer Support Team at 1-866-314-8881.
Post filter
Part no. 924057-02
Replacement post filter for your Dyson vacuum cleaner.
$39.99
Post filter
Part no. 924057-02
Replacement post filter for your Dyson vacuum cleaner.
$39.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Stair tool below or you can contact our Customer Support Team at 1-866-314-8881.
Stair tool
Part no. 914417-01
Replacement stair tool for your Dyson vacuum cleaner.
$8.99
Stair tool
Part no. 914417-01
Replacement stair tool for your Dyson vacuum cleaner.
$8.99
$8.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.