Let's get your machine working
Dyson Airstrait™ straightener (Prussian Blue/Rich Copper)Let's get your machine working
Dyson Airstrait™ straightener (Prussian Blue/Rich Copper)
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HS06 / HT01
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How to clean the diffusers
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Query resolved
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Cleaning the diffusers - step-by-step
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New query
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Troubleshooting your hair straighteners
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Alert screens
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Clean filter
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Cleaning your filter
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Cleaning your filter - step-by-step
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Issue resolved
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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Contact Dyson
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Filter blocked
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High altitude
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Rating plate
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Issue not resolved, please speak to our Customer Support Team
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Too hot
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No filter
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Fit the filter
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Reset
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Check PRCD plug
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Issue resolved
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Check extension cable
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Extension cable
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High altitude
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Volt alert
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Try a different plug socket
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Performance
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Airflow control
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Clean the diffusers
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Cleaning the diffusers - step-by-step
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Clean the tension bars
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Cleaning the tension bars - step-by-step
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Cleaning the filter
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Cleaning your filter - step-by-step
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Styling advice
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Straightening from dry - step-by-step
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Straightening from wet - step-by-step
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Styling advice not resolved
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Troubleshooting
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Alert screens
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Clean filter
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Filter blocked
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Too hot
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No filter
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Reset
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Volt alert
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Power or electrical issue
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Intermittent power
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Reset
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Volt alert
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Clean filter
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Filter blocked
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Too hot
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No filter
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No alert
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Reset
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Lights dimming in home when machine in use
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Machine will not turn on
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Contact Dyson
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New device has no power
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Issue resolved
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Retest the plug
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Extension cable
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Spare parts and replacement instructions
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Diffusers
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Purchase part
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Part replacement instructions
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Issue not resolved, please speak to our Customer Support Team
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Filter
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Purchase part
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Part replacement instructions
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Stand
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Purchase part
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Part replacement instructions
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Part broken
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Diffusers
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Filter
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Stand
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How to locate the serial number
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Unusual noise
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Buzzing noise
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Issue not resolved, please speak to our Customer Support Team
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Faint siren noise
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Unusual smell
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Acrid smell
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End call
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Issue not resolved, please speak to our Customer Support Team
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Chemical smell coming from the silicone mat
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Clean filter
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Usability issue
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Arms not opening and closing properly
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Auto pause and standby not working
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My hair is snagging
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Diffuser coming off
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Issue not resolved, please speak to our Customer Support Team
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Cleaning the diffusers - step-by-step
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Using Idle mode
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Controlling your hair straighteners - step-by-step
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Temperature control
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Visible issue
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Gap between the filter cage and main body
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Filter loose
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Issue not resolved, please speak to our Customer Support Team
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Using your Dyson hair clips
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New query
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Query resolved
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Compliance leaflet
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Setting up your Dyson Airstrait
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Setting up your Dyson Airstrait
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How to adjust the temperature and airflow
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How to change the settings
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Getting started
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Straightening from dry - step-by-step
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Straightening from wet - step-by-step
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Controlling your hair straighteners - step-by-step
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Understanding the alerts
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Understanding the modes
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Download the user manual
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How to clean the filter
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Cleaning your filter - step-by-step
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How to clean the tension bars
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Cleaning the tension bars - step-by-step
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How to locate the serial number
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.