
Let's get your machine working
DYSON OMNI-GLIDE EXTRA
-
-
How to empty the bin
-
Issue resolved
-
More help required
-
Troubleshooting
-
Unusual noise
-
Grating or rattle
-
Check for blockages
-
Issue resolved
-
Select floor tool
-
Accessory blocked
-
Check inlet
-
Clear the bin
-
Washing the filter - video
-
Washing the filter - step by step
-
Issue not resolved, please speak to our Customer Support Team
-
Check Cleaner head
-
Check Cleaner head
-
Washing the brush bars
-
Test the machine
-
Check the bin inlet
-
Replacement part required
-
Exchange required
-
Issue not resolved, please speak to our Customer Support Team
-
Pick up issues
-
Machine is not picking up well
-
Cutting out
-
Power or electrical issue
-
Intermittent power
-
Pulsating
-
Run time
-
Machine has no power
-
Blue flashing light
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
Unusual smell
-
Damp or musty
-
Clean the bin
-
Washing the filter - video
-
Damp or musty smell
-
Replacement part required
-
Replacement part required
-
Replacement part required
-
Replacement part required
-
Replacement part required
-
Replacement part required
-
Filter
-
Replacement part required
-
Replacement part required
-
Replacement part required
-
Replacement part required
-
Washing the filter - step by step
-
Damp or musty smell
-
Damp or musty smell still present
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
Visible issue
-
The brush bar is not spinning on the floor tool
-
Omnidirectional Fluffy™ cleaner head
-
Replacement part required
-
Washing the brush bars
-
Replacement part required
-
Quick-release Mini motorised head
-
Replacement part required
-
Filter blocking frequently
-
Emptying the bin - step by step
-
Scratches or marks on the wand
-
Download the user guide
-
How to get started
-
Attaching the accessories
-
Changing the battery
-
Charging your machine's battery
-
Installing the dock
-
Screw installation
-
Sticky pad installation
-
Serial number location
-
How to wash the filter
-
How to clean the floor tool
-
Cleaning the quick-release mini motorised head
-
Cleaning the Omnidirectional Fluffy™ cleaner head
-
Washing the brush bars
-
Cleaning your bin
-
Popular queries
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.
Bin
Part no. 965275-01
<div>Replacement bin for your Dyson vacuum cleaner.</div>
$39.99

Bin
Part no. 965275-01
<div>Replacement bin for your Dyson vacuum cleaner.</div>
$39.99
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Docking station below or you can contact our Customer Support Team at 1-866-314-8881.
Docking station
Part no. 971239-01
Engineered for quick grab and go cleaning.
$19.99

Docking station
Part no. 971239-01
Engineered for quick grab and go cleaning.
$19.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.
Bin
Part no. 965275-01
<div>Replacement bin for your Dyson vacuum cleaner.</div>
$39.99

Bin
Part no. 965275-01
<div>Replacement bin for your Dyson vacuum cleaner.</div>
$39.99
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Combination crevice tool below or you can contact our Customer Support Team at 1-866-314-8881.
Combination crevice tool
Part no. 971436-01
Two tools in one - brush and crevice. For simple switching between tasks.
$19.99

Combination crevice tool
Part no. 971436-01
Two tools in one - brush and crevice. For simple switching between tasks.
$19.99
$19.99
You might need a replacement part.
You can solve this by ordering a new Filter below or you can contact our Customer Support Team at 1-866-314-8881.
Filter
Part no. 965241-01
Replacement filter for your Dyson cordless vacuum.
$29.99

Filter
Part no. 965241-01
Replacement filter for your Dyson cordless vacuum.
$29.99
You might need a replacement part.
You can solve this by ordering a new Double Fluffy™ cleaner head below or you can contact our Customer Support Team at 1-866-314-8881.
Double Fluffy™ cleaner head
Part no. 965264-01
Glides in all directions for easy, quick pickups on hard floors.
$129.99

Double Fluffy™ cleaner head
Part no. 965264-01
Glides in all directions for easy, quick pickups on hard floors.
$129.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Wand (420mm) below or you can contact our Customer Support Team at 1-866-314-8881.
Wand (420mm)
Part no. 971032-01
<p>Replacement Wand (420mm) for your Dyson Omniglide™ vacuum cleaner.</p>
$29.99

Wand (420mm)
Part no. 971032-01
<p>Replacement Wand (420mm) for your Dyson Omniglide™ vacuum cleaner.</p>
$29.99
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Further help
DYSON OMNI-GLIDE EXTRA