Ensure that you unplug your appliance from the mains electricity supply and allow to cool down before cleaning your filter.
Please follow the steps in the video.
Hold the handle of your machine firmly and gently rotate the filter cage anti-clockwise.
Pull down and away from the machine
Wash the filter cage under a warm, running tap.
Leave the filter cage to soak in warm soapy water for 30 minutes.
Shake the filter cage to remove the majority of the excess water, then leave to dry well naturally.
Slide the filter cleaning brush on to the filter mesh.
Using an up and down motion, clean the filter with the Filter cleaning brush until all the debris has been removed.
WARNING: Do not use water to clean the filter.
Rotate the filter cage back into position, ensuring the correct alignment.
WARNING: Rotate clockwise to lock before use.
We need a little more information to help us solve your issue.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
Push the accessory into the Main body until it locks securely into place.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Please try to connect all attachments to the appliance.
We need a little more information to help us solve your issue.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
We need a little more information to help us solve your issue.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
The level of sound from your appliance will vary depending on the airflow selected. Adjust the airflow control to each of the 3 airflow speeds.
Please follow the steps in the video.
The filter area being obstructed during use can also affect performance.
The filter must be cleaned every week.
Hold the handle of your machine firmly and pull the filter cage down and away from the machine.
Wash the filter cage under a warm, running tap.
Leave the filter cage to soak in warm soapy water for 30 minutes.
Shake the filter cage to remove the majority of the excess water, then leave to dry well naturally.
Slide the filter cleaning brush on to the filter mesh.
Using an up and down motion, clean the filter with the Filter cleaning brush until all the debris has been removed.
WARNING: Do not use water to clean the filter.
Rotate the filter cage back into position, ensuring the correct alignment.
WARNING: Rotate clockwise to lock before use.
It is normal to hear a quiet buzzing noise from the capacitor box when the machine is plugged in.
Please follow the steps in the video.
Start with your hair 80% dry, that looks dry but is cool to the touch.
Separate a section of hair about 5cm wide, hold 10cm from the ends. Hold the Dyson Airwrap™ styler vertically.
Hold the Dyson Airwrap™ styler vertically.
Introduce the end of the section of hair to the Dyson Airwrap™ styler. Let the air take the hair section and curl it automatically around the barrel.
No need to rotate the Dyson Airwrap™ styler or twist your hand, keep it vertical and let the air take the hair.
Once the hair has successfully introduced, let go of the section of hair and slowly move the Dyson Airwrap™ styler towards the roots.
Hold for the recommended time and then press the cold shot button or slide the power button up (continuing to hold the Dyson Airwrap™ styler at a vertical angle).
Recommended hold and cold shot times:
Fine hair type for 5 second hold time (MAX), and 5 second cold shot. (MAX)
Medium hair type: 10 second hold time (MAX), and 5 second cold shot (MAX).
Thick hair type: 15 second hold time (MAX), and 10 second cold shot (MAX).
Once the curl has been set, turn off the Dyson Airwrap™ styler.
Keep the barrel vertical and slide out of your hair in a downward movement to release your curl.
You can try different temperatures and airflow to create styles to suit you and personalise styling to your hair type. For more information and tips see: www.dyson.com/myairwrap.
Please try to connect all attachments to the appliance.
Please select the appropriate option.
Use the airflow control slider to select the appropriate airflow setting.
Hold the handle of your machine and pull the filter cage downwards, onto the cable.
Gently pull open the filter cage and slide it off the cable.
Test the machine with the filter removed.
Please follow the steps in the video.
The filter must be cleaned every week.
Hold the handle of your machine firmly and gently rotate the filter cage anti-clockwise.
Pull down and away from the machine
Wash the filter cage under a warm, running tap.
Leave the filter cage to soak in warm soapy water for 30 minutes.
Shake the filter cage to remove the majority of the excess water, then leave to dry well naturally.
Slide the filter cleaning brush on to the filter mesh.
Using an up and down motion, clean the filter with the Filter cleaning brush until all the debris has been removed.
WARNING: Do not use water to clean the filter.
Rotate the filter cage back into position, ensuring the correct alignment.
WARNING: Rotate clockwise to lock before use.
This appliance has a non-self-resetting thermal cut-out safety device to prevent overheating.
If your appliance cuts out, unplug it from the mains supply socket and leave to cool.
The appliance is switched on using the sliding ON/OFF switch.
Hold the handle of your machine and pull the filter cage downwards, onto the cable.
Gently pull open the filter cage and slide it off the cable.
Test the machine with the filter removed.
The appliance is switched on using the sliding ON/OFF switch. Check the lights on the appliance.
Is the power cord or plug damaged?
Are the other household appliances working?
Does the Airwrap™ work when plugged into another socket?
Plug the Airwrap™ into the wall and press the yellow ‘test’ button.
The red ‘reset’ button will now click out of place. To reset the ALCI, unplug the Airwrap™ and press the ‘reset button’.
Plug the machine back in and retest.
Please follow the steps in the video.
Please follow the steps in the video.
If your appliance will not switch on, please check that it is being used in a country with an electricity supply within the same range as that of where your appliance was purchased:
220-240V
Australia
China
Egypt
Europe
Greenland
Hong Kong
India
Indonesia
Ireland
Malaysia
New Zealand
Peru
Philippines
Russia
Singapore
South Africa
South Korea
Thailand
United Arab Emirates
United Kingdom
100-127V
Canada
Japan
Mexico
Taiwan
United States of America
For example, if you take a machine purchased in the United Kingdom to Europe it will work. If you take a machine purchased in the United States to Europe, it will not switch on.
The machine is switched off using the sliding ON/OFF switch.
Is the power cord or plug damaged?
Are the other household appliances working?
Does the Airwrap™ work when plugged into another socket?
Hold the handle of your machine and pull the filter cage downwards, onto the cable.
Gently pull open the filter cage and slide it off the cable.
Test the machine with the filter removed.
When the appliance has intermittent power, please check which light is showing.
Ensure the machine is plugged in and power switch turned on.
Please check that the appliance is being used in a country with an electricity supply within the same range as that of where your appliance was purchased:
220-240V
Australia
China
Egypt
Europe
Greenland
Hong Kong
India
Indonesia
Ireland
Malaysia
New Zealand
Peru
Philippines
Russia
Singapore
South Africa
South Korea
Thailand
United Arab Emirates
United Kingdom
100-127V
Canada
Japan
Mexico
Taiwan
United States of America
For example, if you take a machine purchased in the United Kingdom to Europe it will work. If you take a machine purchased in the United States to Europe, it will not switch on.
Please follow the steps in the video.
To clean the Main body of the appliance, use a dry cloth.
WARNING: Do not use any lubricants, cleaning agents, polishes or air fresheners on any part of the appliance.
Within the first few uses it is normal to expect a smell from any brand new appliance with a heater element (e.g. toaster/oven/kettle etc.)
The smell will fade with time and usage.
You might need a replacement part.
You can solve this by ordering a new 1.2 inch Airwrap™ barrels below or you can contact our Customer Support Team at 1-866-314-8881.
1.2 inch Airwrap™ barrels
Part no. 969467-01
The smaller 1.2 inch Airwrap™ barrels use the Coanda effect to create voluminous curls or waves.
$39.99
1.2 inch Airwrap™ barrels
Part no. 969467-01
The smaller 1.2 inch Airwrap™ barrels use the Coanda effect to create voluminous curls or waves.
$39.99
$39.99
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new 1.6 inch Airwrap™ barrels below or you can contact our Customer Support Team at 1-866-314-8881.
1.6 inch Airwrap™ barrels
Part no. 969471-01
The wider 1.6 inch Airwrap™ barrels use the Coanda effect to create loose curls or waves.
$39.99
1.6 inch Airwrap™ barrels
Part no. 969471-01
The wider 1.6 inch Airwrap™ barrels use the Coanda effect to create loose curls or waves.
$39.99
$39.99
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Filter Cover below or you can contact our Customer Support Team at 1-866-314-8881.
Filter Cover
Part no. 969758-06
Replacement filter cage for your Dyson Airwrap™.
$19.99
Filter Cover
Part no. 969758-06
Replacement filter cage for your Dyson Airwrap™.
$19.99
$19.99
You might need a replacement part.
You can solve this by ordering a new Firm smoothing brush below or you can contact our Customer Support Team at 1-866-314-8881.
Firm smoothing brush
Part no. 969478-01
With firm bristles engineered to control frizz-prone hair, the Firm smoothing brush creates a straighter style with less frizz and fewer flyaways.
$39.99
Firm smoothing brush
Part no. 969478-01
With firm bristles engineered to control frizz-prone hair, the Firm smoothing brush creates a straighter style with less frizz and fewer flyaways.
$39.99
$39.99
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Pre-styling dryer below or you can contact our Customer Support Team at 1-866-314-8881.
Pre-styling dryer
Part no. 969759-02
Takes hair from wet to damp, ready for styling.
$39.99
Pre-styling dryer
Part no. 969759-02
Takes hair from wet to damp, ready for styling.
$39.99
$39.99
You might need a replacement part.
You can solve this by ordering a new Round volumizing brush below or you can contact our Customer Support Team at 1-866-314-8881.
Round volumizing brush
Part no. 969491-01
Ideal for limp, flat hair. The Round volumizing brush directs air into the hair to give body, and the bristles create tension to shape hair as it dries.
$39.99
Round volumizing brush
Part no. 969491-01
Ideal for limp, flat hair. The Round volumizing brush directs air into the hair to give body, and the bristles create tension to shape hair as it dries.
$39.99
$39.99
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Soft smoothing brush below or you can contact our Customer Support Team at 1-866-314-8881.
Soft smoothing brush
Part no. 969483-01
With soft, ball-tip bristles engineered to be gentle on the scalp, the Soft smoothing brush creates a smooth, blow-dry finish.
$39.99
Soft smoothing brush
Part no. 969483-01
With soft, ball-tip bristles engineered to be gentle on the scalp, the Soft smoothing brush creates a smooth, blow-dry finish.
$39.99
$39.99
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
Some of the attachments have a cool touch tip. During use, the curlers and round volumising brush will get hot. To change to another attachment, hold the tip.
Hold the attachment only in the area indicated. Some attachments may need occasional cleaning.
This would indicate that there is an issue with the attachment.
You might need a replacement part.
You can solve this by ordering a new 1.2 inch Airwrap™ barrels below or you can contact our Customer Support Team at 1-866-314-8881.
1.2 inch Airwrap™ barrels
Part no. 969467-01
The smaller 1.2 inch Airwrap™ barrels use the Coanda effect to create voluminous curls or waves.
$39.99
1.2 inch Airwrap™ barrels
Part no. 969467-01
The smaller 1.2 inch Airwrap™ barrels use the Coanda effect to create voluminous curls or waves.
$39.99
$39.99
You might need a replacement part.
You can solve this by ordering a new 1.6 inch Airwrap™ barrels below or you can contact our Customer Support Team at 1-866-314-8881.
1.6 inch Airwrap™ barrels
Part no. 969471-01
The wider 1.6 inch Airwrap™ barrels use the Coanda effect to create loose curls or waves.
$39.99
1.6 inch Airwrap™ barrels
Part no. 969471-01
The wider 1.6 inch Airwrap™ barrels use the Coanda effect to create loose curls or waves.
$39.99
$39.99
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Firm smoothing brush below or you can contact our Customer Support Team at 1-866-314-8881.
Firm smoothing brush
Part no. 969478-01
With firm bristles engineered to control frizz-prone hair, the Firm smoothing brush creates a straighter style with less frizz and fewer flyaways.
$39.99
Firm smoothing brush
Part no. 969478-01
With firm bristles engineered to control frizz-prone hair, the Firm smoothing brush creates a straighter style with less frizz and fewer flyaways.
$39.99
$39.99
You might need a replacement part.
You can solve this by ordering a new Pre-styling dryer below or you can contact our Customer Support Team at 1-866-314-8881.
Pre-styling dryer
Part no. 969759-02
Takes hair from wet to damp, ready for styling.
$39.99
Pre-styling dryer
Part no. 969759-02
Takes hair from wet to damp, ready for styling.
$39.99
$39.99
You might need a replacement part.
You can solve this by ordering a new Round volumizing brush below or you can contact our Customer Support Team at 1-866-314-8881.
Round volumizing brush
Part no. 969491-01
Ideal for limp, flat hair. The Round volumizing brush directs air into the hair to give body, and the bristles create tension to shape hair as it dries.
$39.99
Round volumizing brush
Part no. 969491-01
Ideal for limp, flat hair. The Round volumizing brush directs air into the hair to give body, and the bristles create tension to shape hair as it dries.
$39.99
$39.99
You might need a replacement part.
You can solve this by ordering a new Soft smoothing brush below or you can contact our Customer Support Team at 1-866-314-8881.
Soft smoothing brush
Part no. 969483-01
With soft, ball-tip bristles engineered to be gentle on the scalp, the Soft smoothing brush creates a smooth, blow-dry finish.
$39.99
Soft smoothing brush
Part no. 969483-01
With soft, ball-tip bristles engineered to be gentle on the scalp, the Soft smoothing brush creates a smooth, blow-dry finish.
$39.99
$39.99
Please select which light is appearing.
Push the accessory into the Main body until it locks securely into place.
We need a little more information to help us solve your issue.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
We need a little more information to help us solve your issue.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
We need a little more information to help us solve your issue.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
Turn the appliance on and wait for it to heat up to operating temperature.
Use the smoothing brush attachment to check whether the bristles are now changing direction during use as expected.
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Please follow the steps in the video.
Dyson Airwrap™ styler Main body
Soft smoothing brush
Dyson Airwrap™ styler 30mm
Round volumising brush
Pre-styling dryer
Non-slip mat
Filter cleaning brush
The flashing white light indicates that filter maintenance is required. Please follow the steps in the video.
Here at Dyson we are the experts in the technology and how it works, but for information on the latest trends and how to create specific styles, we would encourage you to take a look online.
We have a page on our website dedicated to styling tips and tutorials, just visit www.dyson.com/myairwrap.
You can also follow us on social media, we've worked with some top hair and beauty professionals and vloggers to create some styling tips. Just search for 'Dyson Airwrap' or 'Dyson Hair' on YouTube, Instagram, Facebook and Twitter.
3 airflow speeds.
2 heat settings plus a cold setting to finish your style.
Sliding switch with cold shot to set the curl.
The white LED light advises to clean the filter. Select "Regular filter maintenance" for details.
The red LED light advises to clean the filter. Please select "Regular filter maintenance" for details.
If the light stays red, please contact the Dyson Helpline.
Easy to remove for cleaning. Please select "Regular filter maintenance" for details.
For natural, voluminous curls and waves.
Use when your hair is 80% dry. The barrels have clockwise/anti-clockwise arrows to show curl direction.
Turn accessory into the Main body until it clicks into place.
During use, the curlers will get hot.
To change curler to another accessory, hold the tip.
To change accessory, pull down on the switch to release.
For a smooth, blow-dry finish.
With towel-dry hair, use the brush on top for a smooth finish and underneath to add shape and volume.
Turn accessory into the Main body until it clicks into place.
To change accessory, pull down on the switch to release.
To prepare your hair so that it is 80% dry, cool to the touch and ready to style.
Turn accessory into the Main body until it clicks into place.
To change accessory, pull down on the switch to release.
For natural, voluminous curls and waves.
Use when your hair is 80% dry. The barrels have clockwise/anti-clockwise arrows to show curl direction.
Turn accessory into the Main body until it clicks into place.
During use, the round volumising brush will get hot.
To change the round volumising brush to another accessory, hold the tip.
To change accessory, pull down on the switch to release.
Your appliance may be used in a country with an electricity supply within the same range as that of where your appliance was purchased:
If the voltage is 220-240V then the following countries are applicable:
220-240V
Australia
China
Egypt
Europe
Greenland
Hong Kong
India
Indonesia
Ireland
Malaysia
New Zealand
Peru
Philippines
Russia
Singapore
South Africa
South Korea
Thailand
United Arab Emirates
United Kingdom
If the voltage is 100-127V then the following countries are applicable:
100-127V
Canada
Japan
Mexico
Taiwan
United States of America
For example, if you take a machine purchased in the United Kingdom to Europe it will work. If you take a machine purchased in the United States to Europe, it will not switch on.
Start with your hair 80% dry, that looks dry but is cool to the touch.
Separate a section of hair about 5cm wide, hold 10cm from the ends. Hold the Dyson Airwrap™ styler vertically.
Hold the Dyson Airwrap™ styler vertically.
Introduce the end of the section of hair to the Dyson Airwrap™ styler. Let the air take the hair section and curl it automatically around the barrel.
No need to rotate the Dyson Airwrap™ styler or twist your hand, keep it vertical and let the air take the hair.
Once the hair has successfully introduced, let go of the section of hair and slowly move the Dyson Airwrap™ styler towards the roots.
Hold for the recommended time and then press the cold shot button or slide the power button up (continuing to hold the Dyson Airwrap™ styler at a vertical angle).
Recommended hold and cold shot times:
Fine hair type for 5 second hold time (MAX), and 5 second cold shot. (MAX)
Medium hair type: 10 second hold time (MAX), and 5 second cold shot (MAX).
Thick hair type: 15 second hold time (MAX), and 10 second cold shot (MAX).
Once the curl has been set, turn off the Dyson Airwrap™ styler.
Keep the barrel vertical and slide out of your hair in a downward movement to release your curl.
You can try different temperatures and airflow to create styles to suit you and personalise styling to your hair type. For more information and tips see: www.dyson.com/myairwrap.
Dyson Airwrap styler Complete Black Purple