Let's get your machine working
Dyson AM09 fan heater
Let's get your machine working
Dyson AM09 fan heater
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Troubleshooting
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Power or electrical issue
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Remote control doesn't work
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Issue resolved
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Remote control doesn't work
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Change the remote battery
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Replacement part required
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Intermittent power
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Hard reset
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Issue not resolved, please speak to our Customer Support Team
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Check the machine
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LED won't disappear
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No power but the LED is on
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Remote control doesn't work
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Replace the battery
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Test the remote
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Replacement part required
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Camera test
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Willing to test LED
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No LED
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Replacement required
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Replace the batteries
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Replacement part required
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No power but the LED is on
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Machine will not turn on
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Test the other buttons on the remote
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Check the battery
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Replacement part required
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Hard reset
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Machine will not turn on
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Machine won't switch off
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Replace the battery
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Unusual noise
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Whining or whistling noise
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Humming noise
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More help required
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Cleaning your Dyson heater
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Issue resolved
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Replacing the remote control battery
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Battery replacement - step by step
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How to adjust the airflow
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How to assemble your Dyson machine
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Getting started
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How to use the controls on the remote
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How to find the serial number
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How to use the sleep timer
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User guide
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Performance
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Airspeed won't change
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Airspeed won't change
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Airflow not as powerful
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Airspeed not as powerful
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Check and clean machine - step-by-step
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Focused flow or diffused flow mode not working
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Performance
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The fan oscillates but there is no airflow
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Issue not resolved, speak to our Customer Support Team
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My machine is not cooling
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My machine is not heating
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There's a problem with the oscillation
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Issue not resolved, please speak to our Customer Support Team
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Oscillation range
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Issue not resolved, please speak to our Customer Support Team
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Normal oscillation range
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Issue not resolved, please speak to our Customer Support Team
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My machine is not oscillating
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Test the other buttons on the remote
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Change the remote battery
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Oscillation speed
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Issue not resolved, please speak to our Customer Support Team
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The oscillation won't turn off
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The temperature from the fan does not increase
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Airflow is weak in hot mode
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Airflow not as powerful
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The airflow mode won't change
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Issue not resolved, speak to our Customer Support Team
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Replace the battery
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Replacement remote required
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Replacement part required
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Issue not resolved, speak to our Customer Support Team
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Unusual smell
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Issue not resolved, please speak to our Customer Support Team
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Dusty smell
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Visible issue
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C code on display
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F code on display
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F2
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F3
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F4
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F5
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F6
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There is an H code on the display
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No power but the LED is on
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No LED
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Issue not resolved, speak to our Customer Support Team
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No power
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Part broken
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Replacement part required
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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There's a problem with the tilt mechanism
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
You might need a replacement part.
You can solve this by ordering a new Remote control below or you can contact our Customer Support Team at 1-866-314-8881.
Remote control
Part no. 966538-04
Replacement remote control for your Dyson machine.
$19.99
Remote control
Part no. 966538-04
Replacement remote control for your Dyson machine.
$19.99
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Remote control below or you can contact our Customer Support Team at 1-866-314-8881.
Remote control
Part no. 966538-04
Replacement remote control for your Dyson machine.
$19.99
Remote control
Part no. 966538-04
Replacement remote control for your Dyson machine.
$19.99
You might need a replacement part.
You can solve this by ordering a new Remote control below or you can contact our Customer Support Team at 1-866-314-8881.
Remote control
Part no. 966538-04
Replacement remote control for your Dyson machine.
$19.99
Remote control
Part no. 966538-04
Replacement remote control for your Dyson machine.
$19.99
You might need a replacement part.
You can solve this by ordering a new Remote control below or you can contact our Customer Support Team at 1-866-314-8881.
Remote control
Part no. 966538-04
Replacement remote control for your Dyson machine.
$19.99
Remote control
Part no. 966538-04
Replacement remote control for your Dyson machine.
$19.99
You might need a replacement part.
You can solve this by ordering a new Remote control below or you can contact our Customer Support Team at 1-866-314-8881.
Remote control
Part no. 966538-04
Replacement remote control for your Dyson machine.
$19.99
Remote control
Part no. 966538-04
Replacement remote control for your Dyson machine.
$19.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Remote control below or you can contact our Customer Support Team at 1-866-314-8881.
Remote control
Part no. 966538-04
Replacement remote control for your Dyson machine.
$19.99
Remote control
Part no. 966538-04
Replacement remote control for your Dyson machine.
$19.99
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Remote control below or you can contact our Customer Support Team at 1-866-314-8881.
Remote control
Part no. 966538-04
Replacement remote control for your Dyson machine.
$19.99
Remote control
Part no. 966538-04
Replacement remote control for your Dyson machine.
$19.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Further help
Dyson AM09 fan heater
