Clean the machine

The following areas should be checked and cleaned to maintain the machine's performance.

Loop amplifier - clean with a dry or damp cloth.

Main body - clean with a dry cloth

Shroud - clean with a dry cloth or soft brush

Press both buttons to lift off the filter.

Remove filter from appliance.

Use a soft brush to clear any blockages from the holes.

Clean the shroud with a dry cloth.

Check the base

Check around the base of the machine for any debris or obstructions.

Clean the machine

Press both buttons to lift off the filter.

Remove filter from appliance.

Use a soft brush to clear any blockages from the holes.

Clean the shroud with a dry cloth.

Reassemble and test the machine.

Machine is working normally

This is completely normal.

The machine will run very slowly when in idle mode to keep air flowing over the thermostat so it can constantly regulate the temperature of the air.

There is no safety concern.

If the noise is intrusive, switching the machine off at the wall will stop the noise, or altering the position of the product in the room might make the noise less audible.

If pressed, it should be stated that the noise is caused by some of the electrical components emitting a frequency which can sometimes be heard as an electrical humming noise. This is not specific to Dyson products.

Remote control

Ensure correct button on remote is being pressed.

Point the remote directly at the front of the machine while pressing the button.

On/Off

Airflow control

Auto purification mode

Focused mode

Sleep timer

Cooling mode

Thermostat control

Oscillation On/Off

Diffused mode

Night mode

Remote control

Point the remote directly at the front of the machine while pressing the button.

Test other buttons on the remote.

Change the battery

Unscrew the remote control's battery compartment.

Loosen the base and pull it away from the remote. Replace the battery with type CR 2032.

Target temperature

The heater will not operate unless the target temperature is above the room temperature. The temperature set on the machine is the target temperature of the room, not the temperature of the fan; the temperature from the fan when in heating mode will not change.

Press the red temperature control button until the digital display on the Main body shows 37°C.

Paper test

Turn the airflow control to maximum.

Hold a sheet of newspaper approximately 4 meters (13') away from the product.

The paper should lift beyond 45 degrees.

Cleaning the machine

The following areas should be checked and cleaned to maintain the machine's performance:

Loop amplifier - clean with a dry cloth

Main body - clean with a dry cloth

Shroud - clean with a dry cloth or soft brush

Main body

Press both buttons to lift off the filter.

Use a soft brush to clear any blockages from the holes.

Reassemble the machine.

Heating elements

The heating elements turn on one at a time and so this is to be expected when the machine first turns on.

Run the heater for 1 minute at the highest temperature setting.

ON/OFF button

To operate, point the remote control toward the front of the base and press the standby ON/OFF button. Alternatively press the standby ON/OFF button on the Main body.

Test the machine

Unplug the machine and leave it for 10 seconds.

Plug the machine back in and retest.

Airflow but no oscillation

The blue tape used during transit should be removed before use.

Ensure all the feet are attached to the base of the machine.

Place the purifier on a flat, non-slip surface.

Ensure the correct button on remote is being pressed

Oscillation

Remote control

Point the remote directly at the front of the machine while pressing the button.

Test other buttons on the remote.

Change the battery

Unscrew the remote control's battery compartment.

Loosen the base and pull it away from the remote. Replace the battery with type CR 2032.

Dyson Link app

Try using the Dyson Link app to control the oscillation.

Interruption in the electricity

This may have been caused by an interruption in the electricity.

Unplug the machine and leave it for 10 seconds.

Plug in and test the machine.

Check the electrics

Check that the household electrics are on.

Check the plug and power cord for signs of damage.

Try the machine in a different plug socket.

More than nine hours

Dyson fan heaters and hot and cool purifiers have a positive safety feature where the machine deliberately switches off after 9 hours of continuous heating.

If you would like to continue using the machine after 9 hours, you will need to turn the machine back on by using either the power button on the remote control or Main body.

This would also occur if the machine is set to auto and providing heat constantly for 9 hours.

NB: This feature cannot be switched off

Clean the machine

The following areas should be checked and cleaned to maintain the machine's performance:

Loop amplifier - clean with a dry cloth

Main body - clean with a dry cloth

Shroud - clean with a dry cloth or soft brush

Main body

Press both buttons to lift off the filter.

Use a soft brush to clear any blockages from the holes.

Reassemble and test the machine.

Reset the machine

To reset the appliance, turn the power off (using either the power button on the remote or the Main body) wait 60 seconds and then turn the machine back on.

The fault code should have cleared.

Reset the machine

If the power cycle does not work try a 'hard reset'.

Turn the power OFF and unplug the machine, or switch off at the mains socket, for 30 seconds and then turn back ON.

The error code should have cleared.

Flashing or solid E

If you see a flashing 'E' when trying to use the purifier, it is unable to do what has been requested. If you see a solid 'E' when trying to use the purifier, it shows the machine has stopped functioning correctly.

If you see either a flashing 'E' or a solid 'E' on your purifier's display, please complete the following steps.

Unplug the purifier and leave it for 10 seconds.

Ensure the plug is firmly connected to the socket and switched on at the wall.

Ensure the room temperature is above 5°C

Ensure there are no blockages in the inlet grille or loop amplifier outlet.

Your filter may need replacing. Check for excessive build up of dust within the inlet.

Tilt function

Check the joint for obstructions.

Ensure that the machine is on a flat, stable surface.

Tilt

Place the machine on a flat, stable surface.

Tilt the loop amplifier forwards slightly.

The loop should stay in the position it was left in.

The machine won't oscillate

The blue tape used during transit should be removed before use.

Ensure all the feet are attached to the base of the machine.

Place the purifier on a flat, non-slip surface.

Ensure the correct button on remote is being pressed

Oscillation

Point the remote directly at the front of the machine while pressing the button.

Remote control

Point the remote directly at the front of the machine while pressing the button.

Test other buttons on the remote.

Remote control

Ensure correct button on remote is being pressed.

Point the remote directly at the front of the machine while pressing the button.

On/Off

Airflow control

Auto purification mode

Focused mode

Sleep timer

Cooling mode

Thermostat control

Oscillation On/Off

Diffused mode

Night mode

Airspeed won't change

Ensure correct button on remote is being pressed.

Point the remote directly at the front of the machine while pressing the button.

On/Off

Airflow control

Auto purification mode

Focused mode

Sleep timer

Cooling mode

Thermostat control

Oscillation On/Off.

Diffused mode

Night mode

Remote control

Point the remote directly at the front of the machine while pressing the button.

Test other buttons on the remote.

Replacing the battery

Unscrew the remote control's battery compartment.

Loosen the base and pull it away from the remote. Replace the battery with type CR 2032.

Dyson Link app

Access the App to control the airflow.

Change settings within the app.

Sensor Failure

Switch off and unplug the machine.

Use a cotton swab to clean the inside and remove any debris.

This maintains the sensor accuracy and ensures the continuing high performance of the appliance.

Oscillating

To start the purifier oscillating, press the oscillation control button.

To stop the purifier oscillating, press it again.

The purifier will not oscillate when the control buttons are being pressed.

Airflow speed

To change the airflow speed press the airflow control button.

The digital display will show the new speed; after 3 seconds it will change back to the target temperature.

Diffused heating mode

Press the wide angle button to change from personal heating to whole room heating.

Heating and cool modes work in this mode.

Personal heating mode

Press the narrow angle button to change from a whole room airflow to a personal directed airflow.

Heating and Cooling modes work in this way.

Remote control

To operate, point the remote control toward the front of the base.

To store, attach the remote control to the top of the appliance with the buttons facing down.

On/Off

Airflow control

Cooling mode

Thermostat control

Sleep timer

Oscillation On/Off

Diffused mode

Focused mode

Sleep timer

To set the sleep timer, select the desired time.

To cancel, reduce the time until two dashes appear.

Controls

• Press the Standby button on the appliance to turn ON/OFF.
• Press and hold the Standby button on the appliance to adjust the temperature.
• Temperature will increase to a maximum before decreasing.

NB: The oscillation, airflow and timer functions cannot be operated without the remote control.

Please open the PDF for the user guide.

How to replace the filter

Please follow the steps in the video.

Replace the filter

To replace the non-washable filter unit, ensure the purifier is unplugged.

Press both buttons to lift off the filter.

Remove the old filter.

Place your thumbs in the internal recesses (below the arrows), push the filter down and away from the housing.

Remove the filter from the housing.

Dispose the old filter in your household waste bin.

• Remove the replacement filter from its packaging.
• Lower the replacement filter into the filter housing.
• Ensure the filter clicks into place.

Lower the new filter unit onto the Main body.

Ensure that the new filter unit clicks into place on the machine.

When you have reassembled your purifier, press and hold the 'Standby ON/OFF' button on the remote for 6 seconds.

• A clockwise rotating pattern will be shown on the LED display.

• Once the loading pattern is complete, the purifier will return to its normal usage.

The filter indicator can also be reset from within the Dyson Link app. Select: Settings >Filter life >Reset.

Clean the sensor

Clean the sensor every time the filter is replaced.

Open the small hatch on the side of the machine.

Use a cotton swab to clean the inside and remove any debris.

This maintains the sensor accuracy and ensures the continuing high performance of the appliance.

Cooling mode

Press the blue Cooling mode button to enter Cooling mode.

The Power button light will change from red to blue to indicate that you have entered Cooling mode.

To adjust the airflow speed use the airflow control button or use the auto purification mode for automatic control.

How to use the heater mode

Press the red thermostat control button until the digital display shows the target room temperature.

The power button light will change from blue to red to indicate that you have entered heating mode.

To adjust the airflow speed use the airflow control button or use auto purification mode for automatic control.

On first use the purifier will default to a temperature 3 degrees Celsius higher than the detected room temperature. Thereafter, the purifier will remember the last target temperature.

Target temperature indicator

• The target temperature indicator will be red while heating and once the target temperature has been reached, the purifier will stop heating the air.
• The target temperature indicator will change to white when the target room temperature has been reached.

Auto purification mode

Auto purification mode adjusts the airflow speed according to the air quality in the room.

When enabled (indicated by a white A symbol in the bottom left corner of the display), the on-board sensors will intelligently adjust the speed of the purifier according to the air quality. Increasing for poor air quality and reducing as the air quality improves.

Auto purification in cooling mode

If the air quality target is met, the A symbol will turn green and the numbered display will switch off.

If the air quality worsens the A symbol will turn white and the purifier will automatically restart cleaning the room.

Auto purification in heating mode

The display indicates that the air quality and room temperature are below target; the appliance is heating and purifying the air.

The purifier will display the target room temperature, not the fan airflow.

The display indicates that the air quality is below target but the target room temperature has been met.

The display indicates that the air quality has been met but it's below the target room temperature.

The appliance will continue heating until the target temperature is met.

The display indicates that the air quality and room temperature targets have been met.

The appliance will continue to monitor the room and restart if the air quality worsens or the temperature falls below target.

Heating and cooling modes

Press the wide angle button to change from personal heating to whole room heating.

Carefully hold the base and the Main body. Tilt the amplifier forward or backward for the required airflow angle.

Heating and cool modes work in this mode.

Room airflow

Press the narrow angle button to change from a whole room airflow to a personal directed airflow.

Heating and Cooling modes work in this way.

Night mode

• When Night mode is enabled the display will fade to off.
• If the purifier is in auto purification mode, the airflow is limited to level 4 for quiet operation.

A half moon symbol is illuminated in the bottom right corner of the display when enabled.

The display will dim and after 5 seconds will fade to off.

Replacing the battery

Please follow the steps in the video.

Find the text version of the step-by-step guide instead, under "Is there anything else we can help you with?"

Unscrew the remote control's battery compartment.

Loosen the base and pull it away from the remote. Replace the battery with type CR 2032.