
Let's get your machine working
Dyson Lightcycle™ floor (Black/Black)
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Assembly
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A step-by-step guide on how to assemble your Dyson light
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More help required
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Light not working
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Dyson Link + Connectivity
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Connection journey
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Connecting the light
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Issue resolved
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The Dyson Link app can't find my light
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Re-scan
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Unable to pair
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Connectivity
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Bluetooth issues
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How to connect to your Dyson light
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Issue resolved
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Setting up
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Problem setting up the app
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Issue not resolved, please speak to our Customer Support Team
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Using the Dyson Link app
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Changing app password
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Issue not resolved, please speak to our Customer Support Team
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Using the ambient light sensor
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Daylight mode set up
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Explaining the modes
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Movement sensor not working
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Power issue
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My light won't switch on
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Turn on using the Dyson Link app
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Turn on using the machine
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Check connection to app
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Turn on using the machine
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Check electrics
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Check power cord
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Check brightness slider
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Remove the power supply
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Reassemble the machine
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Visible issue
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Arm difficult to adjust
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Light colour won't change
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Adjust the colour temperature
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Test other functions on the light
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Replacement part required
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My light is flickering
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Intensity won't change
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Adjust the intensity on the Dyson Link app
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Movement sensor not working
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Check the movement sensor
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Part broken
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The power pack is broken
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Assembly
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Step-by-step guide on how to assemble your Dyson light
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How to turn Bluetooth on and off
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How to use the intensity slider
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Cleaning the light
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Using the colour slider
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Pseudo-Daylight set up
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Reposition the Dyson light
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Download the user guide
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Using the USB-C port
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Serial number location
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Please select the appropriate option
Please follow the steps in the video.
Find the text version of the step-by-step guide instead, under "Is there anything else we can help you with?"
Is there anything else we can help with?
Attach the base to the vertical arm of the light.

Attach the base nut to the underside of the base and rotate clockwise to secure in place.

Carefully lay the cord through the indicated groove ensuring it does not become twisted. Plug the power cord into the base of the light.

Slide the roller bearing and insert horizontal arm, ensure the magnetic connector sits between the two roller bearings.

The magnetic seal will lock the arm into place.

Remove the transit tape from the light.

Adjust the light as needed.

Please select the appropriate option
Please select the appropriate option
Please select the appropriate option
Please select the appropriate option
Ensure both Bluetooth and WiFi are enabled before following the steps.
Open the Dyson Link app.
Click the 'Add machine' button on your Dyson Link app.

Select your light on the next screen.

Hold your device directly above the light.

Press the flashing button to pair your light with your device.

Your light will now be connected with your device.

Set-up
Choose the room the light will be in.
You can add a custom room by selecting edit on the option at the bottom of the list.

Press 'select' to confirm your room, this will return you to the previous screen. Press 'confirm' to continue set-up.

Enter your purchase date for your Dyson guarantee and press next to continue.
Auto-update your light's software
We recommend to keep auto-update enabled to improve your light's performance, however you can disable auto-update here if you wish.
Has the light connected to your device?
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Click the 'Add machine' button on your Dyson Link app.

Allow the Dyson Link app to scan for Dyson machines, a spinner will appear.

The Dyson Link app will show your Dyson light on the following screen.

Select 'Lighting' in the Dyson Link app.

Switch the light on.

Enable Bluetooth
To turn your Bluetooth on, open your phone's settings and select the Bluetooth option, making sure it is activated.

The Dyson Link app will re-scan for the Dyson light.

Bluetooth issues
Please press and hold the middle button on your light for 5 seconds.
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Please keep your device close to your light as this will assist the connection process.

We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Unable to pair
You can enter a code manually to identify your light instead.
Please locate your light's 8-digit code located underneath the base of your light.

Enter your 8-digit code and press submit.

Please select the appropriate option
Please note, there is no indication on the light to show if the Bluetooth is on/off.
Enable Bluetooth
To turn your Bluetooth on, open your phone's settings and select the Bluetooth option, making sure it is activated.

The Dyson Link app will re-scan for the Dyson light.

Is your Bluetooth working correctly?
Open the Dyson Link app.
Click the 'Add machine' button, the Dyson Link app will search for your light.

Select your light on the next screen.
Hold your device directly above the light.

Press the flashing button to pair your light with your device.

Your light will now be connected with your device. Follow the 'Complete set-up' route next.
Set-up
Choose the room the light will be in.
You can add a custom room by selecting edit on the option at the bottom of the list.
Press 'select' to confirm your room, this will return you to the previous screen. Press 'confirm' to continue set-up.
Enter your purchase date for your Dyson guarantee and press next to continue.
Auto-update your light's software
We recommend to keep auto-update enabled to improve your light's performance, however you can disable auto-update here if you wish.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Launch the app on your mobile device. If you already have a Dyson account, select 'Log in'.
Select your region.
Enter your email address and password.
Or if you are new, select 'Register' to create an account and complete all fields. We recommend you choose to accept notifications and updates from the app.
Not sure you have an account?
This is the account you set up to purchase your machine on the Dyson website.
We recommend you allow the Dyson Link app to make automatic updates and accept notifications.
Before proceeding with further checks, please ensure your device (e.g. iPhone or android) has a stable internet connection.
Download the latest version of the Dyson Link app from your device's app store or marketplace. The Dyson Link app is available on the Apple App Store for iOS devices, and the Google Play store for Android devices.
The Dyson Link app is compatible with Apple iPhone, Apple iPad, Apple iPod touch and Android mobile phones only. It has not been designed for use on Android tablets.
NB: You will be unable to download the app if you are not running a compatible version of your phone's operating system. Please ensure you have sufficient space on your device for the app.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Password reset
Follow the process below if you wish to change your password, or you have forgotten your password.
Enter the registered email address and select 'Continue'.
Use the 'forgotten password' link on the sign in page.
A link is sent to your registered email address.
Sign in using your new password
If you receive 'incorrect email address or password' message retry the process.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Press the ambient light sensor button on your light.
The light will automatically adjust depending on your environment.

Using the Dyson Link app you can switch the ambient light sensor on/off.
With your device connected to the light, press the Daylight mode button.

A LED will illuminate when Daylight mode is activated.
Creating your profile
The Dyson Link app helps you optimise light for your task, location and time of day. Once you've connected the Dyson task light via Bluetooth, follow simple prompts to create a more personalised light experience.
Daylight mode
Tracks the daylight where you live, adjusting colour temperature and brightness in relation to natural daylight. So it's the optimal mode to support your body clock.
Relax mode
Relax mode provides a warm, relaxing colour temperature (2900 Kelvin) with low intensity which is still bright enough for reading.
Study mode
Exceeds industry-recommended light levels for studying1, while tracking the colour temperature of your local daylight (from 3600-5200 Kelvin). So you study under the right type of light for the time of day.
- Illuminating Engineering Society (IES) The Lighting Handbook, Tenth Edition: Reference and Application, Publisher: Illuminating Engineering; 10 edition (July 30, 2011).
Precision mode
Helps improve visual acuity1 by emitting a pool of high-intensity light with a cooler (4600 Kelvin) colour temperature. The light achieves a CRI over 90Ra, displaying colours very close to daylight.
- Illuminating Engineering Society (IES) The Lighting Handbook, Tenth Edition: Reference and Application, Publisher: Illuminating Engineering; 10 edition (July 30, 2011).
Boost mode
For tasks that require maximum concentration, Boost mode provides an extra 400 Lux and 2000 Kelvin for bursts of 20 minutes, before slowly fading back to your previous settings.
Away mode
Once active, your light will turn on and off at random intervals between 4pm and 11pm. You can use this while you're away from home, to imitate human presence.
Wake-up mode
You can set your light to brighten gradually, to create a more natural wake-up environment.
Sleep mode
In sleep mode, your light will default to warmer, softer settings and the movement sensor will be deactivated. You can select when to activate and deactivate this in your light’s schedule.
Age adjust
Light requirements change as a person ages. You can add a birth year for the main intended user, and the brightness of Study mode and Relax mode will automatically adjust.
Press the Movement sensor button on the light.
The light will dim/brighten as you approach/leave the light area.

Using the Dyson Link app you can switch the movement sensor on/off.
Please select the appropriate option
The light must be used with bare hands.
Before following the steps, press the power button with a firm touch for 1 second.

Open the Dyson Link app
Press the power button on the app.
Open the Dyson Link app.
Click the 'Add machine' button, the Dyson Link app will search for your light.
Select your light on the next screen.
Hold your device directly above the light.
Press the flashing button to pair your light with your device.
Your light will now be connected with your device.
Has the light connected to your device?
Is the power cord or plug damaged?
Check other household appliances.
Check the light in another socket.
Carefully turn the light on its side.
Ensure the power cord is plugged into the centre of the base.
Carefully lay the cord through the indicated groove ensuring it does not become twisted.
Place the light upright ensuring cord remains in the slot.
Ensure the light is plugged into a wall socket and switched on.
Adjust the brightness slider on the arm of the light.

Adjust the brightness slider in the Dyson Link app.
Unplug the light and leave for 1 minute.
Plug the light in and switch on.

Switch the light off. Ensure that the power cable is firmly in the power pack and base of the light.
Remove the arm from the light.
Check the underside of the arm for damage to the power cable inside the horizontal arm.
Reattach the arm, ensuring that the magnetic connector locks into place and is sat inbetween the two roller bearings.
Switch the light on.

Remove the arm from the light.
Check the underside of the arm for damage to the power cable inside the horizontal arm.
Slide the roller bearing back, reattach the arm ensuring the arm is sat level and the roller is engaged fully.
Unplug the light and leave for 1 minute.
Plug the light in and switch on.

Adjust the colour temperature slider on the machine.

Adjust the colour temperature slider on the Dyson Link app.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Remove the arm from the light.
Check the underside of the arm for damage to the power cable inside the horizontal arm.
Slide the roller bearing back, reattach the arm ensuring the arm is sat level and the roller is engaged fully.
Unplug the light and leave for 1 minute.
Plug the light in and switch on.

Adjust the intensity slider on the machine.

Adjust the intensity slider on the Dyson Link app.
Press the Movement sensor button on the light.
The light will dim/brighten as you approach/leave the light area.

Using the Dyson Link app you can switch the movement sensor on/off.
Please select the part broken
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Please follow the steps in the video.
Find the text version of the step-by-step guide instead, under "Is there anything else I can help you with?"
Is there anything else we can help with?
Using the Allen key and screw provided, attach the vertical assembly to the base.

Carefully lay the cord through the indicated groove ensuring it does not become twisted. Plug the power cord into the base of the light.

Slide the roller bearing and insert horizontal arm, ensure the magnetic connector sits between the two roller bearings.

Ensure the two halves of the magnetic connector have made contact.

Remove the transit tape from the light.

Adjust the light as needed.

Please press and hold the middle button on your light for 5 seconds.

Swipe to change the intensity of the light.

Tap to change quickly between intensity levels.

Regular maintenance is not necessary, but the light can be cleaned when needed.
Remove the arm of the light from the stand.
Turn the arm of the light over so the light is facing the ceiling.
Wipe the light with a lint-free dry cloth.
WARNING: Avoid using chemicals when cleaning the light.
Swipe to change the colour temperature of the light from warm through to cool.

Tap to change quickly between colour temperatures.

Set the internal clock of the light by pressing the button closest to the head of the light down for three seconds until the button LED is lit amber.

The button must be pressed at 12 noon daily, this will initiate Pseudo-Daylight mode.
The LED head can be positioned directionally in 3 axes.
Only use the heat sink arm to reposition.

The USB-C port can be used to charge devices such as phones and tablets. It has a 5V and 1.5amp charge current which should support many devices, but may not be suitable for larger devices such as laptops. Always check the specific charging requirements for your device.

Further help
Dyson Lightcycle™ floor (Black/Black)