Let's get your machine working
Dyson V8+ vacuum
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Charging the battery
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Issue resolved
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Troubleshooting
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Troubleshooting
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Power or electrical issue
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Machine not charging
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Issue not resolved, please speak to our Customer Support Team
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Issue resolved
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Machine cutting out
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Issue not resolved, please speak to our Customer Support Team
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Machine is pulsating
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Accessory blocked
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Check the bin
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Checking for blockages - Wand
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Filter
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Washing the filters - step by step
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Direct drive cleaner head
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Mini motorised head
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Soft roller cleaner head
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Pulsating without tools
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Machine is pulsating
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Filter
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Washing the filter - step by step
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Filter has been washed, machine is still pulsating
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Replacement part required
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Machine is pulsating
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Issue not resolved, please speak to our Customer Support Team
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Machine will not turn on
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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Battery
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Replacement part required
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Replacement part required
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Replacement part required
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No light
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Machine run time
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Unusual noise
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Grating or rattle
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Grating or rattle
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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Check the floor tool
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Direct drive cleaner head
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Replacement part required
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Mini motorised head
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Replacement part required
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Soft roller cleaner head
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Pick up issues
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Machine is pulsating
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Filter
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Washing the filters - step by step
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Pick up issues
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Unusual smell
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Issue not resolved, please speak to our Customer Support Team
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Unusual smell
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Unusual smell
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Damp or musty smell still present
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Issue resolved
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Filter
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Washing the filter - step by step
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Filter has been washed, machine is still pulsating
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Visible issue
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Brush bar not spinning/spinning intermittently
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The Brush bar does not spin on any head
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Replacement part required
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Replacement part required
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The bin inlet flap is jamming
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Replacement part required
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A part is difficult to remove
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A part is difficult to remove
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The cyclone and bin
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A part is difficult to remove
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Part broken
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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How to install the dock assembly
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How to install the dock - step by step
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How to get started
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How to get started - step by step
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How long will my machine run for?
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How to assemble your Dyson machine
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How to locate the serial number
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User guide
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Emptying the bin
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Emptying the bin - step by step
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Washing the filter
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Cleaning the bin and cyclone
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Cleaning the floor tool
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Soft roller cleaner head
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Clear the floor tool - step by step
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Washing the brush bar - step by step
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Mini motorised head
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Direct drive cleaner head
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Popular queries
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Post filter below or you can contact our Customer Support Team at 1-866-314-8881.
Post filter
Part no. 967478-01
Replacement post filter for your Dyson vacuum cleaner.
$22.99
Post filter
Part no. 967478-01
Replacement post filter for your Dyson vacuum cleaner.
$22.99
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Charger below or you can contact our Customer Support Team at 1-866-314-8881.
Charger
Part no. 967813-02
Charges your vacuum with or without the Wall Dok™.
$29.99
Charger
Part no. 967813-02
Charges your vacuum with or without the Wall Dok™.
$29.99
$29.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Main body below or you can contact our Customer Support Team at 1-866-314-8881.
Main body
Part no. 967812-01
Replacement main body for your Dyson vacuum cleaner.
$51.99
Main body
Part no. 967812-01
Replacement main body for your Dyson vacuum cleaner.
$51.99
$51.99
How to install this part
You might need a replacement part.
You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.
Bin
Part no. 967699-01
Replacement bin for your Dyson vacuum cleaner.
$22.99
Bin
Part no. 967699-01
Replacement bin for your Dyson vacuum cleaner.
$22.99
$22.99
How to install this part
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Mini Motorized tool below or you can contact our Customer Support Team at 1-866-314-8881.
Mini Motorized tool
Part no. 967479-01
Replacement mini motorhead for your Dyson vacuum cleaner.
$49.99
Mini Motorized tool
Part no. 967479-01
Replacement mini motorhead for your Dyson vacuum cleaner.
$49.99
$49.99
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.
Bin
Part no. 967699-01
Replacement bin for your Dyson vacuum cleaner.
$22.99
Bin
Part no. 967699-01
Replacement bin for your Dyson vacuum cleaner.
$22.99
$22.99
How to install this part
You might need a replacement part.
You can solve this by ordering a new Awkward gap tool below or you can contact our Customer Support Team at 1-866-314-8881.
Awkward gap tool
Part no. 972141-01
Twists 22° to reach the unreachable - the optimum angle to reach further and clean more in the hardest to reach, narrow areas.
$49.99
Awkward gap tool
Part no. 972141-01
Twists 22° to reach the unreachable - the optimum angle to reach further and clean more in the hardest to reach, narrow areas.
$49.99
$49.99
You might need a replacement part.
You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.
Bin
Part no. 967699-01
Replacement bin for your Dyson vacuum cleaner.
$22.99
Bin
Part no. 967699-01
Replacement bin for your Dyson vacuum cleaner.
$22.99
$22.99
How to install this part
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Cyclone below or you can contact our Customer Support Team at 1-866-314-8881.
Cyclone
Part no. 967698-17
Replacement cyclone for your Dyson vacuum cleaner.
$39.99
Cyclone
Part no. 967698-17
Replacement cyclone for your Dyson vacuum cleaner.
$39.99
$39.99
How to install this part
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Main body below or you can contact our Customer Support Team at 1-866-314-8881.
Main body
Part no. 967812-01
Replacement main body for your Dyson vacuum cleaner.
$51.99
Main body
Part no. 967812-01
Replacement main body for your Dyson vacuum cleaner.
$51.99
$51.99
How to install this part
You might need a replacement part.
You can solve this by ordering a new Mini Motorized tool below or you can contact our Customer Support Team at 1-866-314-8881.
Mini Motorized tool
Part no. 967479-01
Replacement mini motorhead for your Dyson vacuum cleaner.
$49.99
Mini Motorized tool
Part no. 967479-01
Replacement mini motorhead for your Dyson vacuum cleaner.
$49.99
$49.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Scratch-free dusting brush below or you can contact our Customer Support Team at 1-866-314-8881.
Scratch-free dusting brush
Part no. 972157-01
Cleans delicate surfaces. Then cleans itself. Self-cleaning – a rotating cuff keeps the soft bristles clear of dust.
$49.99
Scratch-free dusting brush
Part no. 972157-01
Cleans delicate surfaces. Then cleans itself. Self-cleaning – a rotating cuff keeps the soft bristles clear of dust.
$49.99
$49.99
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
You might need a replacement part.
You can solve this by ordering a new Main body below or you can contact our Customer Support Team at 1-866-314-8881.
Main body
Part no. 967812-01
Replacement main body for your Dyson vacuum cleaner.
$51.99
Main body
Part no. 967812-01
Replacement main body for your Dyson vacuum cleaner.
$51.99
$51.99
How to install this part
Further help
Dyson V8+ vacuum
