The following areas should be checked and cleaned to maintain the machine's performance.
Do not use polish or detergent on any part of the machine.
Clean with a dry or damp cloth.
Clean with a dry or damp cloth.
Clean with a dry cloth or soft brush.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
On/Off
Airflow
Oscillation
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Check that the household electrics are on.
Check the plug and power cord for signs of damage.
Try the machine in a different plug socket.
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
We need a little more information to help us solve your issue.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
Point the remote directly at the front of the machine while pressing the button.
On/Off
Airflow
Oscillation
Replace the battery with type CR 2032.
Please follow the steps in the video.
Use the middle control toggle to adjust the speed of the airflow.
You might need a replacement part.
You can solve this by ordering a new Remote control below or you can contact our Customer Support Team at 1-866-314-8881.
Remote control
Part no. 919591-01
Replacement remote control for your Dyson machine.
$29.99
Remote control
Part no. 919591-01
Replacement remote control for your Dyson machine.
$29.99
$29.99
If this is the first use, please remove the clear film.
Remove the loop amplifier by holding the base firmly and turning anti-clockwise to unlock.
Refit the loop amplifier turning clockwise, ensuring that there are no gaps.
The fan has a strong, smooth airflow when switched on. The airflow should be strong enough to lift a sheet of newspaper past 45 degrees.
Hold a newspaper approximately 2 meters (6' 6'') away from the product with the airflow control dial turned to maximum.
We need a little more information to help us solve your issue.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
On/Off
Airflow
Oscillation
Point the remote directly at the front of the machine while pressing a different option.
Replace the battery with type CR 2032.
Please follow the steps in the video.
Switch off and unplug the machine.
Unplug the machine for at least 5 seconds or until the LED goes out.
Plug the machine back in and retest.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
You might need a replacement part.
You can solve this by ordering a new Remote control below or you can contact our Customer Support Team at 1-866-314-8881.
Remote control
Part no. 919591-01
Replacement remote control for your Dyson machine.
$29.99
Remote control
Part no. 919591-01
Replacement remote control for your Dyson machine.
$29.99
$29.99
Switch off and unplug the machine.
Unplug the machine for at least 5 seconds or until the LED goes out.
Plug the machine back in and retest.
Before switching on, please make sure the fan is positioned so that the airflow or oscillation is not obstructed.
Switch the machine on.
When in the ‘on’ position the ON/OFF button should have a blue LED light surround.
Ensure all the feet are attached to the base of the machine.
Place the fan on a flat, non-slip surface.
On/Off
Airflow
Oscillation
On/Off
Airflow
Oscillation
The following areas should be checked and cleaned to maintain the machine's performance.
Loop amplifier - clean with a dry cloth.
Main body - clean with a dry cloth
Shroud - clean with a dry cloth or soft brush
If this is the first use, please remove the clear film.
Remove the loop amplifier by holding the base firmly and turning it anti-clockwise to unlock.
Refit the loop amplifier turning clockwise, ensuring that there are no gaps.
This issue can occur if the machine is running and the power is cut e.g. plug pulled out, power cut etc.
Unplug the machine for at least 5 seconds or until the LED goes out.
Plug the machine back in and retest.
This issue can occur if the machine is running and the power is cut e.g. plug pulled out, power cut etc.
Unplug the machine for at least 5 seconds or until the LED goes out.
Plug the machine back in and retest.
Unplug the machine for at least 5 seconds or until the LED goes out.
Plug the machine back in and retest.
Lower the main body assembly onto the base, aligning the arrows. Once aligned, turn the main body assembly clockwise to lock.
Lower the loop amplifier onto the base, aligning the arrows. Once aligned, turn the loop amplifier clockwise to lock.
The remote control can be magnetically attached to the top of the loop.
Press the Standby button on the appliance to turn ON/OFF.
Use the middle control toggle to adjust the speed of the airflow.
Press the Oscillation button to start and stop the fan turning.
The serial number can be found on the base of the machine.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Standby On/Off
Airflow control
Oscillation On/Off.
To operate, point the remote control toward the front of the base and press the standby ON/OFF button. Alternatively press the standby ON/OFF button on the Main body.
Toggle oscillation on or off with the remote.
Airflow can be set by the airflow buttons on the remote.
Airflow can also be set on the machine. Use the middle control toggle to adjust the speed of the airflow.
Attach the remote control to the top of the machine with the buttons facing down.
Dyson AM02 fan
