Dyson DC22 Motorhead vacuum
Let's get your machine working.
Popular queries
Please select the appropriate option
Press the release button at the top of the handle and remove the bin from the machine.
Check the cyclone exhaust and bin entry for blockages and remove as necessary.
Press the button again to open the bin base and empty it of dust.
Check the inside of the cyclone for blockages and remove as necessary.
Is there anything else we can help you with?
We need a little more information to help us solve your issue.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
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Turn the power off and unplug the machine.
Press the release catch on the cyclone assembly and remove the cyclone and clear bin from the machine.
Push the button on top of the cyclone to open the bin lid, being careful to ensure dust is captured.
Shake or tap firmly to remove all dust from inside the fine dust collector.
Press firmly on the center of the clear bin base to close before placing back on the machine.
Is there anything else we can help you with?
Undo the screw in the handle on the telescopic pipe and remove the cover.
Remove the used batteries and replace them with two new AAA type batteries.
Replace the battery cover, and tighten the screw.
Please dispose of the used batteries responsibly.
Is there anything else we can help you with?
Please select the appropriate option
What sort of smell?
Do not plug in or attempt to use the machine until it has been repaired by one of our engineers.
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
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This issue can be resolved by washing the filter and cleaning the bin and cyclone.
Turn off power and unplug the machine.
Press the release button at the top of the handle and remove the bin from the machine.
Check the cyclone exhaust and bin entry for blockages and remove as necessary.
Press the button again to open the bin base and empty it of dust.
Check the inside of the cyclone for blockages and remove as necessary.
Has cleaning the bin and cyclone resolved the problem?
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
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What sort of noise?
Remove the floor tool and turn the machine on.
Switch off and unplug the machine.
Press the release catch on the cyclone and remove the cyclone and clear bin from the machine.
Check the seals located on the hose inlet and exhaust pipe are not missing or damaged.
Check the hose inlet and exhaust pipe for any blockages and remove as necessary.
Push the button on top of the cyclone to open the bin lid, being careful to ensure dust is captured.
Shake or tap firmly to remove all dust from inside the fine dust collector.
Release the clear bin from the cyclone by pressing the button on the back of the cyclone.
Check the cyclone and inlet for blockages, and remove any dust or debris if applicable.
Clean the cyclone with a dry cloth and shake or tap firmly to remove all dust from inside the fine dust collector.
Check the cyclone and bin seals are not missing or damaged.
If any parts are missing or damaged, select 'part broken'.
Reassemble and test machine.
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
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Which floor tool are you using?
Check the red tabs on the underneath of the Mini flat out tool.
Slide both of the tabs into the open position.
Ensure duct is free of any blockages.
Fully remove the floor tool from the machine.
Check both inlets for blockages and remove as necessary.
Check that there is no damage to the tool.
Checking the Turbine head openings.
With the Turbine head removed, check the openings on the tool for blockages and remove as necessary.
Use a coin to unlock the fastener marked with a padlock.
Carefully remove the Brush bar and clear any debris.
Reassemble and turn on machine. Check that the plunger moves freely.
Checking the Cleaner head openings:
With the Cleaner head removed, check the openings on the tool for blockages and remove as necessary.
Use a coin to unlock the fastener marked with a padlock.
Carefully remove the Brush bar and clear any debris.
Reassemble and test machine.
This suggests that air is escaping due to an obstruction.
Please select the next step
Remove the hose from the hose inlet on the front of the machine.
Place your hand over the hose inlet and test the suction.
Is the suction strong or weaker than usual?
Ensure that the extension tube is fully extended.
Unclip the hose from the hose inlet.
Separate the wand handle from the hose and extension tube.
Check inside the Wand handle and along the length of the hose and extension tube for blockages and remove as necessary.
Which floor tool are you using?
Checking the Cleaner head openings:
With the Cleaner head removed, check the openings on the tool for blockages and remove as necessary.
Unlock the Brush bar end cap.
Use a coin to unlock the fastener marked with a padlock.
Remove the Brush bar.
Carefully remove the Brush bar and clear any debris.
Re-assemble and turn on machine.
You might need a replacement part.
You can solve this by ordering a new Motorhead below or you can contact our Customer Support Team at 1-866-314-8881.
Motorhead
Part no. 914941-09
Replacement motorhead for your Dyson vacuum cleaner.
$129.99
Motorhead
Part no. 914941-09
Replacement motorhead for your Dyson vacuum cleaner.
$129.99
$129.99
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Has checking the floor tool resolved the problem?
Check the red tabs on the underneath of the Mini flat out tool.
Slide both of the tabs into the open position.
Ensure duct is free of any blockages.
Has checking the floor tool resolved the problem?
Fully remove the floor tool from the machine.
Check both inlets for blockages and remove as necessary.
Check that there is no damage to the tool.
Has this resolved the problem?
Remove the floor tool from the extension tube.
Check the floor tool openings for blockages and remove if necessary.
Has this resolved the problem?
Checking the Turbine head openings.
With the Turbine head removed, check the openings on the tool for blockages and remove as necessary.
Unlock the Brush bar end cap.
Use a coin to unlock the fastener marked with a padlock.
Carefully remove the Brush bar and clear any debris.
Reassemble and turn on machine.
Check that the plunger moves freely.
The Brush bar should spin if the suction is strong, so please continue with the performance checks.
Is the Brush bar spinning?
Turn power off and unplug the machine. Lift bin and cyclone from machine.
Check the seals located on the hose inlet and exhaust pipe are not missing or damaged.
Check the hose inlet and exhuast pipe for any blockages and remove as necessary.
Check the hose inlet and exhaust pipe for any blockages and remove as necessary.
Push the button on top of the cyclone to open the bin lid, being careful to ensure dust is captured.
Shake or tap firmly to remove all dust from inside the fine dust collector.
Release the clear bin from the cyclone by pressing the button on the back of the cyclone.
Clean the cyclone with a dry cloth and shake or tap firmly to remove all dust from inside the fine dust collector. Check the cyclone and bin seals are not missing or damaged.
If any parts are missing or damaged, select 'part broken'.
Reassemble and test machine.
Has checking the duct, bin and cyclone resolved the problem?
Ensure that the Wand is fully extended.
Unclip the hose from the hose inlet.
Check along the length of the hose and Wand for blockages and remove as necessary.
Has checking the Wand and hose resolved the problem?
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
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Remove the floor tool and turn the machine on.
Remove the hose from the hose inlet and the front of the machine.
Place your hand over the hose inlet and test the suction.
Is the suction strong or weaker than usual?
Please select the appropriate option
Undo the screw in the handle on the telescopic pipe and remove the cover.
Remove the used batteries and replace them with two new AAA type batteries.
Replace the battery cover, and tighten the screw.
Please dispose of the used batteries responsibly.
What does the light on the handle show?
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
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We need a little more information to help us solve your issue.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
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2/5 Average
3/5 Good
4/5 Very Good
5/5 Excellent
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
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When did the machine last have power?
Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the filters need washing or your machine is blocked.
Carry out the performance checks, and if your machine cuts out unplug and leave for at least 2 hours to cool down.
Please select the appropriate option
Is the power cord or plug damaged?
Are the other household appliances working?
Does the vacuum work when plugged into another socket?
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
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The switch does not light up.
Press the rear of the switch to make sure it stays in the on position.
Please select the appropriate option
We need a little more information to help us solve your issue.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
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2/5 Average
3/5 Good
4/5 Very Good
5/5 Excellent
We need a little more information to help us solve your issue.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
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Please select the appropriate option
Turn off and unplug the machine.
If the cable does not rewind, firmly pull it out and fully extend it until the red tape is visible.
The cord rewind button needs to be pressed down firmly to retract the cord for storage after use. When the button is pressed down far enough you should feel and hear a click, and the cord will retract.
We need a little more information to help us solve your issue.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
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The Brush bar is controlled by the buttons on the Wand.
Switch the machine on.
Test both buttons on the Wand - if the buttons are not functioning, ensure the batteries have been changed.
Checking the Turbine head openings.
With the Turbine head removed, check the openings on the tool for blockages and remove as necessary.
Use a coin to unlock the fastener marked with a padlock.
Carefully remove the Brush bar and clear any debris.
Please select the next step
Check the microswitch moves freely and is not jammed or broken.
Check the connection pins beneath the inlet of the floor tool. Ensure that they are not damaged or bent.
Check the corresponding connectors on the telescopic pipe for signs of damage.
Check that the pins on the hose are not bent or broken.
Check the corresponding connectors on the inlet for signs of damage.
Reassemble the machine ensuring each part is securely connected to the others. Turn the machine on and see of the brushes now spin.
Do the brushes now spin?
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
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2/5 Average
3/5 Good
4/5 Very Good
5/5 Excellent
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
1/5 Poor
2/5 Average
3/5 Good
4/5 Very Good
5/5 Excellent
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
1/5 Poor
2/5 Average
3/5 Good
4/5 Very Good
5/5 Excellent
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
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2/5 Average
3/5 Good
4/5 Very Good
5/5 Excellent
With the floor tool removed, check the openings on the tool for blockages and remove if necessary.
Use a coin to unlock the fastener marked with a padlock.
Carefully remove the Brush bar and clear any debris.
Reassemble and turn on machine. Check that the plunger moves freely.
With the floor tool removed, turn the machine on and test the suction at the end of the extension tube.
Is the suction at the hose strong or weaker than usual?
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
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4/5 Very Good
5/5 Excellent
Press the release button at the top of the handle and remove the bin from the machine.
Check the cyclone exhaust and bin entry for blockages and remove as necessary.
Press the button again to open the bin base and check the inside of the cyclone for blockages.
Check the duct for blockages and remove as necessary.
Reassemble and test the machine.
Has clearing the bin and cyclone resolved the problem?
Do not plug in or attempt to use the machine until it has been repaired by one of our engineers.
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
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5/5 Excellent
If your machine is spitting out dust, this indicates that there is a blockage.
Remove the hose from the hose inlet and the front of the machine.
Place your hand over the hose inlet and test the suction.
Is the suction strong or weaker than usual?
Apologies. We can’t help you online.
Our Customer Support Team will be able to solve your problem at 1-866-314-8881.
For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565.
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The floor tool in the image may differ to the tool that you have, however the process remains the same.
Attach the hose to the hose inlet on the front of the machine.
Clip the hose to the rear of the telescopic wand.
Press the release catch and extend the Extension tube to the length required, ensuring it 'clicks' firmly into place.
Attach the floor tool to the telescopic wand.
Is there anything else we can help you with?
Press the button located on the telescopic wand.
Pull the bottom half of the extension tube away from the handle assembly.
Is there anything else we can help you with?
Attach each tool to the telescopic wand assembly until you hear a 'click'.
To store the accessories, attach the tool holder to the telescopic wand assembly.
Is there anything else we can help you with?
The serial number can be found on the rating plate, underneath the machine, between the two wheels (e.g.: 111-Canadian Translation!-A11111).
Alternatively, you may find it on the Main body behind the clear bin.
Is there anything else we can help you with?
Dyson DC22 Motorhead vacuum