Let's get your machine working
Dyson DC18 All Floors vacuumLet's get your machine working
Dyson DC18 All Floors vacuum
-
-
Cleaning the bin and cyclone
-
More help required
-
Troubleshooting
-
Unusual noise
-
Grating or grinding noise
-
Clear the Brush bar
-
Issue resolved
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
High pitched whistle
-
Issue not resolved, please speak to our Customer Support Team
-
Check bin seal
-
Check the cyclone
-
Check internal hose
-
Wash the filter - video
-
Issue not resolved, please speak to our Customer Support Team
-
Washing the filters - step by step
-
Pick up issues
-
Strong suction
-
Check the Cleaner head suction
-
Check internal hose
-
Issue not resolved, please speak to our Customer Support Team
-
Check Cleaner head
-
Check duct and inlet
-
Check internal hose
-
Check Cleaner head and hose
-
Issue not resolved, please speak to our Customer Support Team
-
Check the hose inlet
-
Check the Wand
-
Check the duct
-
Power or electrical issue
-
Switch not working
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
Brush bar does not spin
-
Check Cleaner head reset button
-
No power
-
No power
-
Less than two hours
-
Check for blockages
-
Washing the filter
-
Washing the filter - step by step
-
Issue resolved
-
Issue not resolved, please speak to our Customer Support Team
-
Unusual smell
-
Issue not resolved, please speak to our Customer Support Team
-
Musty or damp smell
-
Washing the filters - video
-
Issue not resolved, please speak to our Customer Support Team
-
Wash the filter - step by step
-
Visible issue
-
The bin base is jammed
-
Retest the bin release
-
Replacement part required
-
Replacement part required
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
Sparks or smoke
-
Stabiliser issue
-
Not standing upright
-
Issue not resolved, please speak to our Customer Support Team
-
Not standing upright
-
Spitting out dust
-
Base-check Brush bar is on
-
Test the hose suction
-
Replacement part required
-
Check hose and valve assembly
-
Both base and hose
-
How to empty the bin
-
How to assemble your Dyson machine
-
How to operate the brush control
-
How to attach the accessories
-
How to carry your Dyson machine
-
Where is the serial number located?
-
How to start vacuuming
-
Popular queries
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
We need a little more information to help us solve your issue.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.
Apologies. We can’t help you online.
Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.
Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.