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Welcome to Dyson Support

Guides and manuals

How to get the best from your Dyson machine.

See all guides and manuals

Spare parts and accessories

Genuine Dyson parts to keep your machine running smoothly.

Find spare parts and accessories

Troubleshooting

Our step-by-step tool helps you get your machine working again.

Start troubleshooting

Repairs and servicing

Includes labor and spare parts where required.

Book a repair or service

Dyson Demo Store

Visit one of our stores to experience our technology first-hand.

Visit a Dyson Demo store

Delivery and returns

View delivery and returns information.

See our returns policy
See delivery information

Register your machine

You can get support that’s tailored to you, owner exclusives and more when you register your machine.

Contact us

Live chat

The 'Live chat' button will appear on the bottom corner of your screen as soon as a Dyson Expert becomes available.

YouTube Support

For how-to and support videos please visit:

youtube.com/dyson

Phone

US based helpline open:
8:00am - 8:00pm CST Monday to Friday
9:00am - 6:00pm CST Saturday

Email

questions.us@dyson.com
To help us address your inquiry as quickly as possible, please include the following in your email:
- Your name
- Contact number
- Product model or serial number

Support for business customers

If you are a business/professional customer, please use the details below for dedicated business/professional support.

Business customer support

Call us at 855-720-6378

Email us at design@dyson.com

If you are a Supersonic Professional™ owner, please call us at 866-861-2565

Specifications and documents

Explore technical information, installation guides and specification resources

See resource library