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Support for your Dyson Pure Cool Me™ personal purifier fan

Register your machine

You can get support that's tailored to you, owner exclusives and more when you register your machine.

Getting started

Your machine is simple to set up and use, so you can get started straight away. But if you'd like to see a step-by-step guide, watch our how-to video.

Video about how to set up and use your Dyson Pure Cool MeTM

Video Transcript

Open video transcript

How to use your machine

  • Hand reaching out to refocus airflow of Dyson Pure Cool Me™

    Controlling your airflow

    To change the direction of airflow, place your hand on the dome. Slide the dome away from you to move the airflow upwards. And towards you to move the airflow downwards. You can use the remote control to quickly adjust the airflow speed.

  • Dyson Pure Cool Me™ 70˚ oscillation

    Turning oscillation on

    Press the Oscillation button on your remote control to set your machine to rotate from side to side. It delivers airflow through a 70 degree range. Press the button again to turn oscillation off.

  • Woman in bed using her remote control to set her Dyson Pure Cool Me™ sleep timer

    Setting the sleep timer

    To cool yourself with purified air while you rest, press the Sleep timer button on your remote control. Then select the amount of time you want your machine to run for. Cycle through the remaining time options to cancel.

Understanding the LCD screen

The built-in LCD screen shows your airflow speed, modes and filter life. Some of the icons you might see displayed on your screen are shown below.

  • Dyson Pure Cool Me™ LCD screen showing airflow speed

    Airflow speed

  • Dyson Pure Cool Me™ LCD screen showing that oscillation is on

    Oscillation on

  • Dyson Pure Cool Me™ LCD screen showing sleep timer intervals

    Sleep timer intervals

  • Dyson Pure Cool Me™ LCD screen showing remaining filter life

    Remaining filter life

Maintaining your machine

You only need to change your filter after around 12 months, based on 12 hours use a day.¹ The screen tells you when the filter is full and needs replacing. Or to see remaining filter life at any time, press the Information button on your remote control.

Video about how to change the filter of your Dyson Pure Cool Me™

Video Transcript

Open video transcript
Cleaner indoor air, day after day

Cleaner indoor air, day after day

Over time, purifier filters can get clogged up with microscopic pollutants, and even let unpleasant odours back into the room. That’s why we recommend changing your filter when your machine alerts you – so it keeps on running effectively, for a cleaner environment.

Useful tips

Clean your machine

To always get the best performance from your machine, it's important to regularly clean it. Brush the outside with a soft brush, and use a soft, dry, lint-free cloth to clean the ball and dome. For more information about cleaning your machine, you can download its user manual.

Dock your remote

Your remote control attaches magnetically to the front of your machine. So it's always to hand when you need it.

Frequently asked questions

Where should I use my machine?

Your personal purifier fan is recommended for use on desktops, bedside tables, and side tables – near where you sit.

What is the room coverage?

This machine is designed to deliver air directly to you, rather than to the whole room.

Does it connect to the Dyson Link app?

It's not connected, so doesn’t report to the app. However, information is displayed on the LCD screen – including fan speed, filter life, oscillation and the sleep timer.

How often does the filter need to be changed?

We recommend replacing your filter every 12 months. That's because over time, filters can get clogged with pollutants, and even let unpleasant odors back into the room. You can find a replacement filter here.

Why Register? More perks.

  • Exclusive Savings Events

    Save 20% during Savings Events, only for Dyson owners.

  • First to know

    Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.

  • Reviewer Program

    Experience the latest technology in our invitation-only reviewer program.

  • Machine Information

    Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.

¹Based on time used. Filter life varies according to pollution levels.