Support for your Dyson V15 Detect™ vacuum

The bars and numbers in the particle count graph will slow down to show that less debris is being picked up, letting you know you’ve achieved a deep clean.

The particle count is a scientific measurement of the debris in your bin. Each bar represents a different size of dust particle. The bars rise faster when more debris of that size is vacuumed.

Reactive suction power works with all cleaner heads, including the Dyson Laser Slim Fluffy™, High Torque and Direct drive cleaner heads, and the Dyson Hair screw tool.

In Auto mode, the motor – which controls suction power – intelligently reacts to the amount of dust detected to provide a deeper clean, automatically. More dust, more power. Adjusting the motor sensitivity in the settings menu affects how responsive your machine is to the level of dust detected. Set to ‘High’, and your machine will react more often, and provide more suction power, when a smaller concentration of dust is detected. Set to ‘Low’, and suction power will react less often, and to larger amounts of dust. To change the motor sensitivity, hold the selection button beneath the LCD screen to enter the settings menu. Then tap the button to scroll through to the motor sensitivity settings. Hold to select, then choose your preferred setting.

Yes. The graph works independently of the attachments, and can be used with all cleaner heads, tools and accessories.

To reset the particle count, either charge your machine (the count will reset after 30 minutes of charging) or remove the click-in battery for 15 seconds before replacing. The vacuum can be purged of any residual dust in the cleaner head or wand by activating suction away from any surface for 10 seconds.

Dyson DLS™ (Dynamic Load Sensor) technology senses when the floor type changes, by monitoring brush bar resistance while using the High Torque cleaner head. The piezo sensor senses changes in dust levels, and works with any cleaner head.

Both modes provide the optimal balance of power and run time. Auto mode works with all cleaner heads and the Dyson Hair screw tool, and automatically adjusts suction power to match the level of dust detected. Med mode is displayed instead of Auto mode when non-powered tools are attached, e.g. the Crevice tool.

Hold the selection button to enter the settings menu. Hold the ‘Select language’ option to view the languages available. Tap the button to scroll through the list. When you reach your preferred language, hold the button to select. If you select the wrong language, release the button before the countdown ends. To confirm the language, hold the button until the countdown ends.

The LCD screen only uses up to 1.5 watts of power, which won't noticeably impact run time.

The laser is optimised to work on any smooth, hard floor – including white surfaces and wood laminate. The laser effect is visible in up to roughly 500 lux ambient light – about the same as a well-lit kitchen space. Direct sunlight is in the order of 10,000+ lux and not possible to outshine.

The human eye has evolved to be more sensitive to green light than any other color, helping to enhance contrast and revealing more invisible dust.

Yes. The laser is Class 1 – the safest there is in all conditions.

Yes. The laser can be turned on or off using a slide button on the cleaner head.

The laser can be wiped clean with a microfiber cloth.

It is not waterproof.

This is a hard floor only technology. The laser effect does not work on carpet, and would not be useful on the Direct drive cleaner head.

No. The laser uses roughly 1W of electrical power, far too tiny to have a noticable impact on run time.

We’ve re-engineered the Dyson High Torque cleaner head to include anti-tangle technology. While it still powerfully sucks up dust and hair from all floors, we’ve added a de-tangling comb that automatically clears hair from the brush bar.

The de-tangling comb on the brush bar has 56 polycarbonate teeth to prevent tangling around the bristles. The comb is always in contact with the brush bar as it spins to prevent wrapping, so hair is sucked straight into the bin.

You can use the switch on the Dyson High Torque cleaner head to further adjust the suction. Slide it towards the '+' for maximum suction for ground-in dirt. And towards the '-' for light dirt on deep pile carpets and delicate floor coverings, such as vinyl and lino, plus large debris on durable floor coverings. Leave it in the middle for dust and debris on carpets, rugs and hard floors.

Your machine adapts to different floor types when using the High Torque cleaner head in Auto mode only.

Your machine will pulse seven times to alert you if there’s a blockage. You can follow the animated guide on your LCD screen to clear it.

The LCD screen on your machine will remind you when it's time to clean your filter. This will usually be around once a month, but may be more frequent if you use your machine more heavily. After cleaning the filter, always leave it to dry for at least 24 hours. You must ensure it's completely dry before refitting. We recommend following the cleaning instructions and cleaning by hand. The filter is not suitable for dishwasher use.

Your machine works independently and doesn't currently connect to the Dyson Link app.

A full charge takes up to 4.5 hours.

Run time is displayed on the LCD screen, and your machine will pulse three times to alert you if it's getting low.

Yes, your swappable battery packs can be charged on or off your machine, on or off the dock.

We recommend charging your machine after every clean to maximize run time.