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Support for your Dyson Pure Cool Link™ tower purifier fan

  • Use our step-by-step tool to solve your machine's problem.

  • Genuine Dyson spare parts and accessories for your machine:

  • Remote control

    Part No. 967400-01

    Curved and magnetized to store neatly on the machine

    $29.99

    Learn more
  • Dyson Genuine Filter (TP01, TP02, BP01)

    Part No. 970342-01

    Dyson Genuine Filter for your Dyson purifier. This filter is compatible with all TP01, TP02 and BP01 models.

    $69.99

    Learn more
  • Amp

    Part No. 967673-01

    Replacement amp for your Dyson purifier.

    $75.99

    Learn more
  • Remote control

    Part No. 967400-02

    Curved and magnetized to store neatly on the machine

    $29.99

    Learn more

  • How to get your Dyson machine working to its full potential.

  • How to replace the filter

  • How to replace the battery

Control your Dyson purifier or purifier humidifier – with your voice.¹

Amazon Alexa

Ask Alexa to enable the Dyson skill, to control your Dyson purifier.

Google Assistant

Control all of your connected purifiers with Google. Just say “Hey Google” to get started.

Siri Shortcuts

Connect your Dyson machines to Siri Shortcuts and you’ll be able to control them with your voice, on your Apple device.

¹ Requires a compatible voice service. 

Google is a trademark of Google LLC.

  • The service includes labor and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

Live chat

The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom left corner of your screen at any time.

Phone

844-705-4777
Our helpline hours:

  • 8:00am - 8:00pm CST Monday to Friday
  • 9:00am - 6:00pm CST Saturday