Expert guides on the MyDyson™ app▴
From quick-start and how-to guides to understanding different modes and screens. All tailored to you and your machines.
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Genuine Dyson spare parts and accessories for your machine:
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Dyson Genuine Filter (TP01, TP02, BP01)
Part No. 972426-01
Dyson Genuine Filter for your Dyson purifier. This filter is compatible with all TP01, TP02 and BP01 models.
$69.99
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Remote control
Part No. 969154-05
Curved and magnetised to store neatly on the machine
$29.99
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How to get your Dyson machine working to its full potential.
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How to replace the filters
If this is your first time changing your filter, fully remove the purple and green filter from your machine before replacing it with the new, all-black 360° Glass HEPA + Carbon Air Purifier Filter.
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How to set up your machine
Control your Dyson purifier or purifier humidifier – with your voice.¹
Amazon Alexa
How to ask Alexa to enable the Dyson skill, to control your Dyson purifier.
Google Assistant
How to control all of your connected purifiers with Google. Just say “Hey Google” to get started.
Siri Shortcuts
How to connect your Dyson machines to Siri Shortcuts. You’ll be able to control them with your voice, on your Apple device.
¹ Requires a compatible voice service.
Google is a trademark of Google LLC.
▴The MyDysonTM app is only compatible with select Dyson products. For a list of compatible products, please click here.
The service includes labor and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
Live chat
The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom right corner of your screen at any time.
Phone
Our helpline hours:
- 8:00am - 8:00pm CST Monday to Friday
- 9:00am - 6:00pm CST Saturday
YouTube and Social media
- Twitter: @askdyson
- YouTube: youtube.com/dyson
- Facebook: facebook.com/dyson
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Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
Google Play and the Google Play logo are trademarks of Google Inc.