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Dyson Pure Cool Filter technology

Technology

Filter technology.

engineering-film

Solving the problem of whole room purification.

Dyson Pure Cool Filter close up capturing pollutants

360° sealed filtration – removes gases and particulates.

The fully-sealed filter system combines an activated Carbon filter to remove gases, and a Glass HEPA filter that captures 99.97% of microscopic allergens and pollutants as small as 0.3 microns.

Dyson Pure Cool Glass HEPA borosilicate fibers close up

Glass HEPA filter.

29 feet of borosilicate microfibers, pleated over 238 times, to capture 99.97% of particles as small as 0.3 microns.

Dyson Pure Cool carbon filters captures gases magnified

Activated Carbon filter.

Tris-impregnated carbon granules capture gases such as formaldehyde, benzene and nitrogen dioxide.

Potentially harmful, particles and gases can be found throughout the home, these include…

PM 10

Pollen and allergens
from plants and flowers

PM 5.0

Bacteria and
mold
 

PM 2.5

Industrial
emissions

PM 0.3

Ultrafine particles
and viruses

Formaldehyde

Carpets, rugs
and flooring

Odors

Household fumes
and cooking

Benzene and VOCs

Cleaning products
and scented candles

Nitrogen Dioxide

Gas stoves and
car exhausts

Using a unique algorithm, the Dyson Pure Cool™ purifying fan processes the input from three sensors to continually monitor the room air quality.

It uses this information to activate the machine and keep room pollution levels low. 

Dyson Pure Cool sensor close up

Particulate sensor
Uses laser measurement for constant particulate concentration analysis.

Gas sensor
Detects Volatile Organic Compounds (VOCs) and oxidizing gases such as NO2.

Humidity and temperature sensor
Constantly monitors the relative humidity and temperature levels within the room.

Dyson Pure Cool delivering 290 liters of powerful airflow per second

Powerful Air Multiplier™ technology.

Air Multiplier™ technology delivers over 77 gallons per second of smooth, yet powerful airflow – circulating purified air throughout the whole room.¹

Dyson Pure Cool two airflow modes

Two airflow modes.

An air valve mechanism is driven by a brushless stepper motor, to allow remote actuation and switching between Backward airflow mode and Fan mode. The stepper motor drives a pinion gear, which turns a rotational baffle driver around the arc of the amplifier. Angled slots in the baffle driver move the baffle forwards and backwards.

Forward projection
The baffle stays in place to deliver a forward powerful stream of purified air. 

Backward projection
The baffle moves to block the front aperture and diverts air through the rear of the annular at a 45° angle, creating a more diffused airflow. This uses less energy and is quieter because the aperture is wider. Purification effectiveness is still maintained, without the 'draft.' 

dyson pure cool tower with link app

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Direct from Dyson

Price match promise

Price Match Promise

Be confident that you're getting the best price on Dyson.com. If within 30 days of purchase you should find the same model currently advertised by an authorized US Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-866-664-9004 or chat to get started. Here’s what you’ll need to know:

- Product must be the exact same model number as it appears on Dyson.com and in stock.

- Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL).

- Authorized dealers are limited to Amazon, Barneys, Best Buy, Costco, Bed Bath & Beyond, Home Depot, Kohls, Lowes, Macy’s, MOMA, Neiman Marcus, QVC, Sams Club, Sears, Sephora, Target, Ulta, Video Audio Center, and Wal-Mart.

- Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, or a demonstrator product.

- Product price must not be lower due to an advertising error or misprint.

Lower price will not be honored if the result of a violation of a Dyson unilateral advertising or pricing policy or if doing so would result in a violation of a Dyson policy.

Free shipping

Free Shipping

The shipping cost of machines (vacuum cleaners, fans, heaters, humidifiers, purifiers, hair dryers, and lighting) is free of charge when ordering on Dyson.com. In-stock orders received by 1:00 PM Eastern Time Monday-Friday will usually ship same day. Orders will usually ship the next business day if received after 1:00 PM Eastern Time, on Saturday-Sunday, or on public holidays. All tools, accessories, and spare parts will ship separately, and be delivered between 7-10 business days. Any items not part of an order containing a machine will incur a $8.95 shipping and handling charge.

On acceptance of orders, Dyson will make every effort to process them within the stated time frame. Dyson will not be held liable for shipping delays caused by severe weather or unforeseen events. To ensure the security of purchases, Dyson may need to contact customers to validate orders, which may cause delays. Transit time may vary depending on proximity to distribution center and inventory availability. Dyson only ships to US delivery addresses in the 50 states, and cannot deliver to PO boxes or APO/FPO addresses.

2-year warranty

Dyson parts and labor warranty

All Dyson cordless vacuums, purifiers, humidifiers, heaters, fans, and hair dryers are covered by our 2-years parts and labor warranty. All Dyson upright and canister vacuums are covered by our 5-years parts and labor warranty. But we'll still be here when yours runs out; we provide Dyson technology owners with a lifetime of support.

If you need to contact Dyson for advice, you'll speak to a Dyson employee in our US office. Phone, email, live chat, Facebook, Twitter; our experts are on hand. And for out-of-hours assistance, you can find quick answers on our help pages.

And when you buy from dyson.com, we register your warranty automatically - you won't have to fill in any more forms.

30-day money-back guarantee

Money-back Guarantee

If you’d like to return a Dyson machine for a full refund, you need to do so within 30 days of purchase. For Dyson Cyclone V10™ vacuums, you have 90 days from purchase. Dyson Direct will pay for return freight.

 

Customer Service Helpline

If you have questions please contact us. You can email or call:

- questions@dyson.com - Our Digital Support team is available 24 hours a day, 7 days a week. Most inquiries are handled within two hours or less

- 1-866-MY-DYSON (1-866-693-9766) - Our Helpline is available from 8am - 8pm Monday to Friday, and 9am-6pm Saturday (closed Sunday). 

 

Dyson Direct Returns Policy

If you wish to return any product purchased from Dyson Direct, please contact our toll-free Contact Center at 1-866-MY-DYSON (1-866-693-9766) prior to returning your merchandise. 

To receive a full refund for an item purchased from Dyson, please follow these three steps:

1. Call the Contact Center to initiate your return and to identify the correct return shipping address and method.

2. Package the item(s) to be returned in the original Dyson packaging.

3. Send your returned item(s) shipping prepaid to Dyson within 30 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.

Please allow 4-8 weeks for return processing. Products returned to Dyson will receive a full refund and Dyson will pay for the return freight.

¹Tested to Dyson internal method TM-003711 in a 290ft² room and DTM801.