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Dyson Ball
Dyson Ball

Dyson Ball Multi Floor 2 vacuum.

Unrivaled Dyson suction.* Light to maneuver.

3 free tools with auto-registration

3 free tools with auto-registration

Exclusive to Dyson.com

Choose 3 additional tools absolutely free with auto-registration. Exclusive to Dyson.com. To choose your free tools, see the accessory selector page after you add to cart.

Price match promise

Price Match Promise

Be confident that you're getting the best price on Dyson.com. If within 30 days of purchase you should find the same model currently advertised by an authorized US Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-866-664-9004 or chat to get started. Here’s what you’ll need to know:

- Product must be the exact same model number as it appears on Dyson.com and in stock.

- Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL).

- Authorized dealers are limited to Amazon, Barneys, Best Buy, Costco, Bed Bath & Beyond, Home Depot, Kohls, Lowes, Macy’s, MOMA, Neiman Marcus, QVC, Sams Club, Sears, Sephora, Target, Ulta, Video Audio Center, and Wal-Mart.

- Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, or a demonstrator product.

- Product price must not be lower due to an advertising error or misprint.

Lower price will not be honored if the result of a violation of a Dyson unilateral advertising or pricing policy or if doing so would result in a violation of a Dyson policy.

Free shipping

Free Shipping

The shipping cost of machines (vacuum cleaners, fans, heaters, humidifiers, purifiers, hair dryers, and lighting) is free of charge when ordering on Dyson.com. In-stock orders received by 1:00 PM Eastern Time Monday-Friday will usually ship same day. Orders will usually ship the next business day if received after 1:00 PM Eastern Time, on Saturday-Sunday, or on public holidays. All tools, accessories, and spare parts will ship separately, and be delivered between 7-10 business days. Any items not part of an order containing a machine will incur a $8.95 shipping and handling charge.

On acceptance of orders, Dyson will make every effort to process them within the stated time frame. Dyson will not be held liable for shipping delays caused by severe weather or unforeseen events. To ensure the security of purchases, Dyson may need to contact customers to validate orders, which may cause delays. Transit time may vary depending on proximity to distribution center and inventory availability. Dyson only ships to US delivery addresses in the 50 states, and cannot deliver to PO boxes or APO/FPO addresses.

30-day money-back guarantee

Money-back Guarantee

If you'd like to return a Dyson machine for a full refund, you need to do so within 30 days of purchase. For Dyson Cyclone V10™ vacuums, you have 90 days from purchase. Dyson Direct will pay for return freight. 

 

Customer Service Helpline

If you have questions please contact us. You can email or call:

-  questions@dyson.com - Our Digital Support team is available 24 hours a day, 7 days a week. Most inquiries are handled within two hours or less

- 1-866-MY-DYSON (1-866-693-9766) - Our Helpline is available from 8am - 8pm Monday to Friday, and 9am-6pm Saturday (closed Sunday). 

 

Dyson Direct Returns Policy

If you wish to return any product purchased from Dyson Direct, please contact our toll-free Contact Center at 1-866-MY-DYSON (1-866-693-9766) prior to returning your merchandise. 

To receive a full refund for an item purchased from Dyson, please follow these three steps:

1. Call the Contact Center to initiate your return and to identify the correct return shipping address and method.

2. Package the item(s) to be returned in the original Dyson packaging.

3. Send your returned item(s) shipping prepaid to Dyson within 30 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.

Please allow 4-8 weeks for return processing. Products returned to Dyson will receive a full refund.

Lightweight. Heavy duty.

Dyson Ball Cyclone

Powerful cleaning. Turns on a dime.

Powerful pick-up, for unrivalled performance.

Powerful cleaning. Turns on a dime.

Dyson Ball Multi Floor 2 vacuum

Overall rating

99% of reviewers would recommend to a friend.

Awesome Machine!!

bancheta

Best investment I ever made! Love it!! Very powerful!! Easy to handle and great transitioned from carpet to floor. Makes cleaning time done in no time.

Read more

Dyson Cyclone V10 vacuum cleaner
Dyson Cyclone V10 vacuum logo

Big machine suction power.¹

Without the cord.

¹Suction tested to ASTM F558 at the flexible inlet.

Choose your model

  • UP19 Multifloor 2 US Ir/SYe

    Dyson Ball Multi Floor 2 vacuum

    3 free tools when you auto-register.
    • 3 free tools when you auto-register.
    $399.99
    3 free tools when you auto-register.
  • UP20 Animal 2 US Ir/SNk/Pu

    Dyson Ball Animal 2 vacuum

    3 free tools when you auto-register.
    • 3 free tools when you auto-register.
    $499.99
    3 free tools when you auto-register.
  • Dyson Ball Animal 2 Total Clean vacuum

    Strongest suction of any vacuum.*
    Six extra tools and a tool storage bag included.
    Click to learn more
    Reach under tool
    Carbon fiber soft dusting brush
    Tool bag
    Combination tool
    Stair tool
    Mattress tool
    Tangle-free turbine tool
    Multi-Angle Brush
    Articulating hard floor tool
    3 free tools when you auto-register.
    • 3 free tools when you auto-register.
    $599.99
    3 free tools when you auto-register.
  • UP14 Animal Allergy US Ir/BSv/SNk&Rd

    Dyson Cinetic Big Ball Animal Allergy vacuum

    The only vacuum with no filters to wash or replace.
    Engineered for homes with pets.
    Includes 5 extra tools and a tool bag.
    Click to learn more
    Multi-Angle Brush
    Tangle-free turbine tool
    Combination tool
    Mattress tool
    Stair tool
    Reach under tool
    Carbon fiber soft dusting brush
    Tool bag
    3 free tools when you auto-register.
    Price matched!
    • Price matched!
    • 3 free tools when you auto-register.
    Was $699.99
    $499.00
    Save $200.99
    3 free tools when you auto-register.
    Price matched!
  • UP13 Multi Floor Origin US Ir/BSv/SFu

    Dyson Ball Multi Floor Origin vacuum

    3 free tools when you auto-register.
      • 3 free tools when you auto-register.
      Was $299.99
      $249.99
      Save $50.00
      3 free tools when you auto-register.
    Play Video

    Direct from Dyson

    3 free tools with auto-registration

    3 free tools with auto-registration

    Exclusive to Dyson.com

    Choose 3 additional tools absolutely free with auto-registration. Exclusive to Dyson.com. To choose your free tools, see the accessory selector page after you add to cart.

    Price match promise

    Price Match Promise

    Be confident that you're getting the best price on Dyson.com. If within 30 days of purchase you should find the same model currently advertised by an authorized US Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-866-664-9004 or chat to get started. Here’s what you’ll need to know:

    - Product must be the exact same model number as it appears on Dyson.com and in stock.

    - Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL).

    - Authorized dealers are limited to Amazon, Barneys, Best Buy, Costco, Bed Bath & Beyond, Home Depot, Kohls, Lowes, Macy’s, MOMA, Neiman Marcus, QVC, Sams Club, Sears, Sephora, Target, Ulta, Video Audio Center, and Wal-Mart.

    - Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, or a demonstrator product.

    - Product price must not be lower due to an advertising error or misprint.

    Lower price will not be honored if the result of a violation of a Dyson unilateral advertising or pricing policy or if doing so would result in a violation of a Dyson policy.

    Free shipping

    Free Shipping

    The shipping cost of machines (vacuum cleaners, fans, heaters, humidifiers, purifiers, hair dryers, and lighting) is free of charge when ordering on Dyson.com. In-stock orders received by 1:00 PM Eastern Time Monday-Friday will usually ship same day. Orders will usually ship the next business day if received after 1:00 PM Eastern Time, on Saturday-Sunday, or on public holidays. All tools, accessories, and spare parts will ship separately, and be delivered between 7-10 business days. Any items not part of an order containing a machine will incur a $8.95 shipping and handling charge.

    On acceptance of orders, Dyson will make every effort to process them within the stated time frame. Dyson will not be held liable for shipping delays caused by severe weather or unforeseen events. To ensure the security of purchases, Dyson may need to contact customers to validate orders, which may cause delays. Transit time may vary depending on proximity to distribution center and inventory availability. Dyson only ships to US delivery addresses in the 50 states, and cannot deliver to PO boxes or APO/FPO addresses.

    30-day money-back guarantee

    Money-back Guarantee

    All products purchased from Dyson Direct must be returned within 30 days of purchase for a full refund, with the exception of Dyson Cyclone V10 vacuums, which must be returned within 90 days of purchase. Dyson Direct will pay for return freight.

     

    Customer Service Helpline

    If you have questions please contact us. You can email or call:

    - questions@dyson.com - Our Digital Support team is available 24 hours a day, 7 days a week. Most inquiries are handled within two hours or less

    - 1-866-MY-DYSON (1-866-693-9766) - Our Helpline is available from 8am - 8pm Monday to Friday, and 9am-6pm Saturday (closed Sunday). 

     

    Dyson Direct Returns Policy

    If you wish to return any product purchased from Dyson Direct, please contact our toll-free Contact Center at 1-866-MY-DYSON (1-866-693-9766) prior to returning your merchandise. 

    To receive a full refund for an item purchased from Dyson, please follow these three steps:

    1. Call the Contact Center to initiate your return and to identify the correct return shipping address and method.

    2. Package the item(s) to be returned in the original Dyson packaging.

    3. Send your returned item(s) shipping prepaid to Dyson within 30 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.

    Please allow 4-8 weeks for return processing. Products returned to Dyson will receive a full refund and Dyson will pay for the return freight. 

    *Suction tested to ASTM F558 at the cleaner head, dust-loaded against upright market.