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Support for your Dyson Ball™ Animal 3 upright vacuum

  • Use our step-by-step tool to solve your machine's problem.

  • Genuine Dyson spare parts and accessories for your Dyson Ball™ Animal 3 upright vacuum.

  • Pre-filter

    Part No. 920640-01

    Replacement pre-filter for your Dyson vacuum cleaner.

    $29.99

    See more
  • HEPA post filter

    Part No. 920769-03

    Replacement HEPA post filter for your Dyson vacuum cleaner.

    $29.99

    See more
  • Hose

    Part No. 920765-04

    Replacement hose for your Dyson vacuum cleaner.

    $29.99

    See more
  • Wand

    Part No. 923523-01

    Replacement wand for your Dyson vacuum cleaner.

    $22.99

    See more

  • How to maintain optimum performance from your Dyson Ball™ Animal vacuum. 

  • Washing your filter

    Rinse under a cold tap until the water runs clear – you don't need any detergents. Squeeze out excess water and leave to dry on its side (at least 24 hours) before refitting.

  • Don't overfill it

    To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

The service includes labor and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

Live chat

The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom right corner of your screen at any time.

Phone

1-866-693-9766
Our helpline hours:

  • 8:00am - 8:00pm CST Monday to Friday
  • 9:00am - 6:00pm CST Saturday