Troy Service Center
Our Customer Support Team is ready to help you 5 days a week.
Dyson experts are here to provide more information on what we do, help you with your current machine, or upgrade you to the latest technology.
*Due to changing conditions with winter weather and COVID-19, Dyson Service Center hours are subject to change. To ensure you have the most accurate and up-to-date hours for your Dyson Service Center, please refer to our Google page.
Frequently asked questions
Per guidance from local authorities, Dyson Demo Stores and Dyson Service Center locations have reopened with adjusted business hours and new measures to make your in-store shopping experience as hygienic and safe as possible. We encourage you to test Dyson machines firsthand before you buy and our Experts are happy to demonstrate the technology at an appropriate distance for your convenience and safety. Please refer to your store or service center's page for the most up-to-date information on openings and store hours.
For your enhanced safety and security, Dyson Service Centers offer contactless payment with Pay Via Chat. When it's time to pay, we will send a secure Pay Via Chat link to your smart device. Open the link and enter your American Express, Mastercard, or Visa details. Once you submit your payment, you'll receive an immediate confirmation of your order and can have your receipt printed or emailed to you. Be sure your smart device is set up to access the link via your cellular service through SMS or email.