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You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

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Frequently asked questions

How does Pay Via Chat work at Dyson Service Centers?

For your enhanced safety and security, Dyson Service Centers offer contactless payment with Pay Via Chat​. When it's time to pay, we will send a secure Pay Via Chat link to your smart device. Open the link and enter your American Express, Mastercard, or Visa details. Once you submit your payment, you'll receive an immediate confirmation of your order and can have your receipt printed or emailed to you. Be sure your smart device is set up to access the link via your cellular service through SMS or email.

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