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Frequently asked questions
We recommend that you check both of the filters at least once every 3 months. You can find filter maintenance instructions in the machine's user guide
No, the use of an extension cable is not recommended.
No. Don't pick up water or other liquids with your machine.
Tools to tackle more
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Dyzolv spot cleaner
Part No. 903888-06
Contains four active agents to remove spills and spots, even on wool and stain-resistant fabrics.
Currently out of stock.
$12.99
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Articulating hard floor tool
Part No. 920019-01
The ultra-slim profile head pivots 180° to reach into difficult gaps.
$49.99
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Multi-angle brush
Part No. 917646-01
Multi-angle brush tool makes high-reach cleaning easier
$34.99
Why Register? More perks.
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Exclusive Savings Events
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First to know
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Reviewer Program
Experience the latest technology in our invitation-only reviewer program.
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Machine Information
Helpful tips to get the most out of your machine and keep it working at its best.
We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.