Skip navigation Accessibility Statement
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

Support for your Dyson AM10™ humidifier

Dyson Humidifier AM10

Register your machine

You can get support that's tailored to you, owner exclusives and more when you register your machine.

Getting started

Play the video. How to set up your machine.

Maintaining your machine

Weekly clean
Monthly clean
Play the video. How to replace the battery in your remote.
  • Replacing the UV-C emitter lamp

    Fault code F2 indicates a problem with the UV-C emitter lamp. We explain how to replace it in our step-by-step guide.

  • Replacing the piezo

    Fault code F1 indicates a problem with the piezo. Replacing the piezo takes a few minutes and is explained in our step-by-step guide.

Useful tips

  • Protect your possessions

    We recommend placing a waterproof mat or pad beneath the humidifier.

  • Sleep timer

    Set the sleep timer to your desired length. When it reaches zero, the machine will switch to Standby mode. 

  • Cool down

    Use your machine for powerful personal cooling, without humidifying, when conditions call for it.

Frequently asked questions

Will the humidifier purify the water in the tank?

Yes, the Dyson humidifier contains ultraviolet cleansing technology that exposes every drop of water in its tank to ultraviolet light. This kills 99.9% of bacteria in the water.

Can I use air fresheners and scented oils in the water?

No, we expressly recommend that you do not use your machine in conjunction with any of these products.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Accessories and replacement parts

Why Register? More perks.

  • Exclusive Savings Events

    Save 20% during Savings Events, only for Dyson owners.

  • First to know

    Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.

  • Reviewer Program

    Experience the latest technology in our invitation-only reviewer program.

  • Machine Information

    Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.