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Support for your Dyson Cyclone V10™ cordless stick vacuum Dyson Cyclone V10 Absolute (Black)

  

Activate your warranty

You can get support that's tailored to you, owner exclusives and more when you register your machine.

Getting started

  • Play the video. How to set up your machine.
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    Setting up your machine

Using your machine

  • Play the video. How to empty the clear bin.
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    Emptying and cleaning the bin
  • Play the video. How to charge and switch power modes on your machine.
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    Charging and power modes
  • Play the video. How to use the tools.
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    Using the tools
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    The lights on your machine

    Learn about the lights on your machine and what to do if they turn on, or start flashing. 

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    Understanding the power modes

    Learn about your machine's three power modes, and when to use them.

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    Setting up the docking station

    See how to fit the docking station, and recharge your machine.

Maintaining your machine

  • Play the video. How to wash the filter.
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    Washing the filter
  • Play the video. How to maintain your Dyson machine.
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    Maintaining your machine
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    Flashing filter light

    The light flashes intermittently when the filter isn’t fitted correctly, and your machine will stop. See how to refit it, and get your machine running again.   

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    Checking for blockages

    If an object becomes lodged, your blockage indicator light will flash, and your machine may stop working. Follow our step-by-step guide to check every part.

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    Resetting the brush bar

    The brush bar is designed to shut off when jammed. Learn how to remove the debris, and reset the brush bar.

Useful tips

  • Three power modes

    Toggle between Suction mode 1 and 2 – and MAX mode, for stronger suction. To change modes, simply slide the control back and forth.

  • Switch accessories quickly

    The quick-release tools click into place, and release in moments by simply depressing the release switch.

  • Don't overfill it

    To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

Secure the charging dock

Leave at least 1.2m between the floor and the lowest screw point. Make sure it's within easy reach of a power socket so the cable has some slack.

Wash the filter regularly

Rinse under a cold tap until the water runs clear – you don't need any detergents. Shake off any excess water, then leave to dry for at least 24 hours before refitting.

Clean awkward spaces

Remove the wand and connect your chosen tool directly to the inlet pipe to use the vacuum as a handheld.

Tools to tackle more

Crevice tool

Part No. 967612-01

Designed for precise cleaning around edges and narrow gaps.

$19.99

Learn more

Cord free adaptor

Part No. 968235-01

Replacement cord free adaptor for your Dyson vacuum cleaner.

Please call us on 1-866-693-9766 as we don't sell this part online.

Learn more

Mini soft dusting brush

Part No. 967669-01

With soft nylon bristles to clean delicate surfaces and fabrics

Currently out of stock.

$24.99

Learn more
See more tools

Why Register? More perks.

  • Exclusive Savings Events

    Save 20% during Savings Events, only for Dyson owners.

  • Free Health Check

    Reminders for free preventative maintenance checks at a Dyson Service Center near you.

  • First to know

    Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.

  • VIP Hotline

    Assistance from our team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.

  • Reviewer Program

    Experience the latest technology in our invitation-only reviewer program.

  • Machine Information

    Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.

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