Getting started
Problem with your machine?
Try our new voice assistant.
Get troubleshooting advice for your cordless vacuum cleaner using Dyson Care
Say, "Alexa, open Dyson Care" to get started
Maintaining your machine
Useful tips
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Frequently asked questions
Is my machine compatible with the Dyson Cyclone V10 Dok™?Yes, the Dyson Cyclone V10 Dok™ is compatible with all Dyson Cyclone V10™ cordless vacuums.
How often does the filter on this machine need washing?We recommend that you clean the filter at least once a month. You can find filter maintenance instructions in the machine's User Guide.
Can I use this machine with an extension cable?No, the use of an extension cable is not recommended.
Can I use this machine to pick up liquids?No. Don't pick up water or other liquids with your machine.
Tools to tackle more
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Cord free adaptor
Part No. 968235-01
Replacement cord free adaptor for your Dyson vacuum cleaner.
Please call us on 1-866-693-9766 as we don't sell this part online.
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Combination tool
Part No. 967482-01
Two tools in one – wide nozzle and brush, for quick switching between tasks
$24.99
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Crevice tool
Part No. 967612-01
Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.
$24.99
Why Register? More perks.
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Exclusive Savings Events
Save 20% during Savings Events, only for Dyson owners.
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First to know
Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.
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Reviewer Program
Experience the latest technology in our invitation-only reviewer program.
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Machine Information
Helpful tips to get the most out of your machine and keep it working at its best.
We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.