Getting started
Problem with your machine?
Try our new voice assistant.
Get troubleshooting advice for your cordless vacuum cleaner using Dyson Care
Say, "Alexa, open Dyson Care" to get started
Maintaining your machine
The floor tool shown may vary from the product selected but the process remains the same.
Useful tips
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Frequently asked questions
How often does the filter on this machine need washing?We recommend that you clean the filter at least once a month. You can find filter maintenance instructions in the machine's User Guide.
Can I use this machine with an extension cable?No, the use of an extension cable is not recommended.
Can I use this machine to pick up liquids?No. Don't pick up water or other liquids with your machine.
Tools to tackle more
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Car charger
Part No. 967837-05
Replacement car charger for your Dyson vacuum cleaner.
Currently out of stock.
$51.99
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In-car charger
Part No. 967837-02
Plugs into a 12V lighter socket for charging in your car, caravan or boat
Currently out of stock.
$39.99
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Crevice tool
Part No. 965815-01
Designed for precise cleaning around edges and narrow gaps
$8.99
Why Register? More perks.
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Machine Information
Helpful tips to get the most out of your machine and keep it working at its best.
We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.