Dyson Ball Multi Floor vacuum | Dyson Ball™ upright vacuum | Dyson

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User guide

Check your user guide online or download a copy.

"Watch video"

"Watch video"

"Watch video"

"Watch video"

Clearing the brush bar

We demonstrate how to access the brush bar so it can be cleared of tangles.
"Watch video"

Fixing a machine that won’t recline

If your upright Dyson vacuum won’t recline, follow our video to troubleshoot the problem.

Safely store tools

Clip accessories onto the vacuum's tool holster so you've always got them to hand.
Wash the filter regularly

Rinse under a cold tap until the water runs clear – you don't need any detergents. Squeeze out excess water and leave to dry on its side (at least 24 hours) before refitting.
Don't overfill it

To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

Frequently asked questions

How often does the filter on this machine need washing?

We recommend that you clean the filter at least once a month. You can find filter maintenance instructions in the machine's User Guide.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Don't pick up water or other liquids with your machine.

Tools to tackle more

Home Cleaning Kit

Home Cleaning Kit

Part No. 912772-05

Three tool combination to help deep clean around your home.

Currently out of stock

$64.99

See details
Soft dusting brush

Soft dusting brush

Part No. 908896-02

Soft bristles gently remove dust from flat surfaces and furniture.

$29.99

See details
Flexi crevice tool

Flexi crevice tool

Part No. 917633-01

Extends and bends. For hard-to-reach places around your home and car.

Currently out of stock

$29.99

See details

Why Register? More perks.

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Machine Information

Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.

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