Register your machine
You can get support that's tailored to you, owner exclusives and more when you register your machine.
Using your machine
Maintaining your machine
Switch tools quickly
Just slide your chosen tool onto the inlet pipe until you hear a click.
Wash the filter regularly
Rinse under a cold tap until the water runs clear – you don't need any detergents. Squeeze out excess water and leave to dry on its side (at least 24 hours) before refitting.
Don't overfill it
To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.
Frequently asked questions
We recommend that you clean the filter at least once a month. You can find filter maintenance instructions in the machine's user guide.
No, the use of an extension cable is not recommended.
Tools to tackle more
Part No. 912700-01
Combines with other Dyson tools to provide a longer reach.
Part No. 917646-01
Multi-angle brush tool makes high-reach cleaning easier
Part No. 908887-02
Removes dirt and allergens from mattresses and upholstery
Buy direct from the people who made it
Why Register? More perks.
Exclusive Savings Events
Save 20% during Savings Events, only for Dyson owners.
Free Health Check
Reminders for free preventative maintenance checks at a Dyson Service Center near you.
First to know
Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.
Assistance from our team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.
Experience the latest technology in our invitation-only reviewer program.
Helpful tips to get the most out of your machine and keep it working at its best.
We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.