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Support for your Dyson Pure Hot+Cool™ purifier fan heater

  • Use our step-by-step tool to solve your machine's problem.

  • Genuine Dyson spare parts and accessories for your machine:

  • Dyson Genuine Filter (DP01, HP01, HP02)

    Part No. 968125-03

    Removes 99.97% of particles as small as 0.3 microns

    $69.99

    Learn more
  • Remote control

    Part No. 967197-13

    Remote control for your Dyson machine

    Currently out of stock.

    $29.99

    Learn more
  • Filter housing

    Part No. 967827-01

    Replacement filter housing for your Dyson purifier.

    $39.99

    Learn more
  • Remote control

    Part No. 967197-12

    Replacement remote control for your Dyson machine.

    $29.99

    Learn more

  • How to get your Dyson machine working to its full potential.

  • Adjust the airflow

    Tweak the airflow angle by holding the base and gently adjusting the main body forwards or backwards.

  • Smooth oscillation

    At the touch of a button, the machine will gently oscillate to project purified air across the room.

     

  • The service includes labor and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

Live chat

The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom left corner of your screen at any time.

Phone

844-705-4777
Our helpline hours:

  • 8:00am - 8:00pm CST Monday to Friday
  • 9:00am - 6:00pm CST Saturday