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Support for your Dyson AM10™ humidifier

Use our step-by-step tool to solve your machine's problem.

Genuine Dyson spare parts and accessories for your machine:

Remote control

Part No. 966569-06

Remote control for your Dyson humidifier

$22.99

Learn more

Water tank

Part No. 967272-01

Replacement water tank for your Dyson humidifier.

$51.99

Learn more

Water tank plug

Part No. 966570-01

Replacement water tank plug for your Dyson humidifier.

$1.99

Learn more

Piezo

Part No. 966684-01

Replacement piezo for your Dyson humidifier.

$39.99

Learn more

How to get your Dyson machine working to its full potential.

Replacing the UV-C emitter lamp

Fault code F2 indicates a problem with the UV-C emitter lamp. We explain how to replace it in our step-by-step guide.

 

Replacing the piezo

Fault code F1 indicates a problem with the piezo. Replacing the piezo takes a few minutes and is explained in our step-by-step guide.

 

The service includes labor and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

Live chat

The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom left corner of your screen at any time.

Phone

844-705-4777
Our helpline hours:
8:00am - 8:00pm CST Monday to Friday
9:00am - 6:00pm CST Saturday

Email

help@dyson.com
To help us address your inquiry as quickly as possible, please include the following in your email:

  • Your name
  • Contact number
  • Product model or serial number