Skip navigation Accessibility Statement
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

Support for your Dyson Cool™ AM06 desk fan

Use our step-by-step tool to solve your machine's problem.

Genuine Dyson spare parts and accessories for your machine:

Remote control

Part No. 965824-01

Curved and magnetized to store neatly on the machine


Learn more

Loop amplifier

Part No. 965822-02

Replacement loop amplifier for your Dyson fan.


Learn more

How to get your Dyson machine working to its full potential.

Adjust the airflow

Tweak the airflow angle by holding the base and gently adjusting the main body forwards or backwards.

Smooth oscillation

At the touch of a button, the fan will gently oscillate to cool a wider area.

The service includes labor and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

Live chat

The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom left corner of your screen at any time.


Our helpline hours:
8:00am - 8:00pm CST Monday to Friday
9:00am - 6:00pm CST Saturday

To help us address your inquiry as quickly as possible, please include the following in your email:

  • Your name
  • Contact number
  • Product model or serial number