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Technology that's engineered to last.

Save up to $200 on select patented Dyson technology.

Free 2-day delivery

Free shipping

Free Shipping

Once your order has been processed, it will ship within 2 business days. Due to increased holiday volumes, please expect an additional 3-5 days for processing.  Accessories, spare parts, and tools are not eligible for free shipping, and will ship separately. Please note that there are a small number of zip codes where we will not be able to deliver within this time frame. If you do not qualify, Free Standard Shipping will appear in your order summary.

On acceptance of your order, Dyson.com will make every effort to process orders within this time frame, but issues outside of our control, such as weather, may cause delays. Dyson.com will not be held liable for shipping delays in those cases. To process orders within this time frame, we may need to contact you to validate your credentials.

If no one is home when your order is delivered, you will generally receive a card from the courier with further instructions. Please note due to size restrictions, we are unable to deliver to post office boxes.

If you have any questions regarding your order, please contact questions@dyson.com.

Price match guarantee

Price match guarantee

Price Match Guarantee

Be confident that you're getting the best price on Dyson.com. If within 30 days of purchase you should find the same model currently advertised by an authorized US Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-866-664-9004 or chat to get started. Here’s what you’ll need to know:

- Product must be the exact same model number as it appears on Dyson.com and in stock.

- Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL).

- Authorized dealers are limited to Amazon, Barneys, Best Buy, Costco, Bed Bath & Beyond, Home Depot, Kohls, Lowes, Macy’s, MOMA, Neiman Marcus, QVC, Sams Club, Sears, Sephora, Target, Ulta, Video Audio Center, and Wal-Mart.

- Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, or a demonstrator product.

- Product price must not be lower due to an advertising error or misprint.

Lower price will not be honored if the result of a violation of a Dyson unilateral advertising or pricing policy or if doing so would result in a violation of a Dyson policy.

2 or 5 year parts and labor warranty

2 or 5 year parts and labor warranty

Dyson parts and labor warranty

All Dyson cordless vacuums, purifiers, humidifiers, heaters, fans, and hair dryers are covered by our 2-years parts and labor warranty. All Dyson upright and canister vacuums are covered by our 5-years parts and labor warranty. But we'll still be here when yours runs out; we provide Dyson technology owners with a lifetime of support.

If you need to contact Dyson for advice, you'll speak to a Dyson employee in our US office. Phone, email, live chat, Facebook, Twitter; our experts are on hand. And for out-of-hours assistance, you can find quick answers on our help pages.

 

And when you buy from dyson.com, we register your warranty automatically - you won't have to fill in any more forms.

 

30-day or 90-day money-back policy

30-day or 90-day money-back policy

Money-back Policy

If you’d like to return a Dyson machine for a full refund, you need to do so within 30 days of purchase. For Dyson V8™ vacuums and Dyson V7™ vacuums, you have 90 days from purchase. Dyson Direct will pay for return freight only if the return is a result of our error (incorrect product shipped, product defect, etc.).

 

Customer Service Helpline

If you have questions please contact us. You can email or call:

-  questions@dyson.com - Our Digital Support team is available 24 hours a day, 7 days a week. Most inquiries are handled within two hours or less

- 1-866-MY-DYSON (1-866-693-9766) - Our Helpline is available from 8am - 8pm Monday to Friday, and 9am-6pm Saturday (closed Sunday). 

 

Dyson Direct Returns Policy

If you wish to return any product purchased from Dyson Direct, please contact our toll-free Contact Center at 1-866-MY-DYSON (1-866-693-9766) prior to returning your merchandise. 

To receive a full refund for an item purchased from Dyson, please follow these three steps:

1. Call the Contact Center to initiate your return and to identify the correct return shipping address and method.

2. Package the item(s) to be returned in the original Dyson packaging.

3. Send your returned item(s) shipping prepaid to Dyson within 30 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.

Please allow 4-8 weeks for return processing. Products returned to Dyson will receive a full refund and Dyson will pay for the return freight only if the return is a result of our error. 

The restocking/handling fee varies by product:

Upright and canister vacuum cleaners:
$14.99 restocking/handling fee per unit 

Cordless and handheld vacuum cleaners, purifiers, fans and fan heaters:
$9.99 restocking/handling fee per unit 

Tools, accessories and spare parts:
$2.99 restocking/handling fee per unit

Sticks

Dyson V7 Motorhead vacuum
Cord-free. Hassle-free. Powerful suction.

4.8/5

    product.name
    Was $399.99
    $349.99
    Save $50.00
    Dyson V8 Absolute vacuum (Iron/Sprayed Nickel)
    Cord-free. Hassle-free. Powerful suction.

    4.8/5

      product.name
      Was $599.99
      $449.99
      Save $150.00
      Dyson V8 Absolute vacuum (Sprayed Nickel/Yellow)
      Cord-free. Hassle-free. Powerful suction.

      4.8/5

        product.name
        Was $599.99
        $449.99
        Save $150.00
        Dyson V7 Absolute vacuum
        Cord-free. Hassle-free. Powerful suction.

        4.7/5

          product.name
          Was $449.99
          $369.99
          Save $80.00
          Dyson V8 Animal vacuum
          Cord-free. Hassle-free. Powerful suction.

          4.8/5

            product.name
            Was $499.99
            $399.99
            Save $100.00
            Dyson V6 Absolute vacuum
            Two cleaner heads for hard floor and carpet cleaning.

            4.7/5

              product.name
              Was $599.99
              $289.99
              Save $310.00
              Dyson V6™ vacuum
              Dyson suction power without the hassle of a cord.

              4.7/5

                product.name
                Was $299.99
                $249.99
                Save $50.00
                Dyson V6 HEPA vacuum
                Cord-free. Hassle-free.

                4.7/5

                  product.name
                  Was $299.99
                  $249.99
                  Save $50.00

                  Uprights

                  Dyson Cinetic Big Ball Animal Allergy vacuum
                  The only vacuum with no filters to wash or replace. With extra tools.

                  4.6/5

                    product.name
                    Was $699.99
                    $499.99
                    Save $200.00
                    Dyson Cinetic Big Ball Animal vacuum
                    The only vacuum with no filters to wash or replace.

                    4.6/5

                      product.name
                      Was $599.99
                      $449.99
                      Save $150.00
                      Dyson Ball Animal 2 vacuum
                      Even more power for tough tasks.

                      4.8/5

                        product.name
                        Was $499.99
                        $399.99
                        Save $100.00
                        Dyson Ball Multi Floor 2 vacuum
                        Engineered for tough tasks across all floors.

                        4.9/5

                          product.name
                          Was $399.99
                          $299.99
                          Save $100.00

                          Talking to us is easy

                          You can call us on 1-866-693-9766

                          You can call us

                          1-866-693-9766