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Frequently asked questions

Am I able to refill my Dyson Omega™ leave-in conditioning spray?

Yes, the full-size Dyson Omega™ leave-in conditioning spray packaging is refillable. When you’re approaching the end of your original product, simply order a refill and follow the instructions on the cartridge to replace.

How often can I use my Dyson Omega™ leave-in conditioning spray?

You can use the Dyson Omega™ leave-in conditioning spray daily to help smooth, hydrate, and improve manageability of your hair. To avoid weighing your hair down, we always recommend starting with 3 to 4 sprays, and building as needed.

Does the Dyson Omega™ nourishing collection offer heat protection?

Yes, the Dyson Omega™ nourishing collection offers heat protection up to 450°F. Our leave-in conditioning spray also offers protection from mechanical damage, humidity, and UV rays.

How much Dyson Omega™ leave-in conditioning spray should I use? What is the recommended dosage?

The amount of Leave-in conditioning spray that is right for you will vary depending on factors such as your hair type, length, density, thickness, texture and condition. We always recommend starting with 2 to 3 sprays, building as needed for your hair until the desired benefit is achieved. You can also refer to the following quick guide based on your hair type as a starting point:

Short or Fine hair – 2 to 3 sprays.
Medium Hair – 3 to 5 sprays.
Long or Thick Hair – 4 to 6 sprays.

How long should my Dyson Omega™ leave-in conditioning spray refill last?

How long your Dyson Omega™ leave-in conditioning spray lasts depends on how frequently they are used and how much is being used every time. The full size spray contains 165ml, your individual usage habits will determine how many applications you will get from each bottle.

What is unique about Dyson Omega™ leave-in conditioning spray packaging design?

Dyson’s approach to packaging ensures a balance between functionality and design.

The leave-in conditioning spray comes in a bespoke bottle with a custom spray mechanism, that diffuses the gel cream formula for even coverage. The bottle is also refillable and has a recyclable cartridge system. With each spray, it releases 0.13ml of the formula, allowing you to precisely control how much product to use without overloading hair.

Is the Dyson Omega™ leave-in conditioning spray suitable for curly hair?

Dyson Omega™ leave-in conditioning spray has been designed for all hair types and routines, and is ideal for curly hair. The product has been tested to reduce breakage by up to 85% for curly hair.¹

Do I need to wash Dyson Dyson Omega™ leave-in conditioning spray out of my hair after use?

No, you don’t need to wash the Dyson Omega™ leave-in conditioning spray out after use. The product is designed to provide nourishment and protection for your hair between your normal routine.

Can the Dyson Omega™ leave-in conditioning spray replace a regular conditioner?

No, the Dyson Omega™ leave-in conditioning spray is not designed to replace a regular conditioner. Each product provides different benefits for your hair. Regular conditioners work to deeply nourish and detangle hair during washing, while leave-in conditioners like the Dyson Omega™ leave-in conditioning spray offers lightweight hydration, frizz control, and extra protection throughout the day.

For best results, we recommend using both as part of your hair care routine and adjusting the combination based on your hair type and specific needs.

Do I need to use a Dyson hair tool to see benefits from the Dyson Omega™ leave-in conditioning spray?

The Dyson Omega™ collection is designed for versatility, seamlessly fitting into any hair care or styling routine - whether you use styling tools or not. For the ultimate experience, we recommend pairing Omega™ products with Dyson’s expertly engineered haircare devices. Together, they help you achieve hair that looks and feels great, allowing you to style without extreme heat damage so your hair’s health always comes first.

For example, use the Dyson Omega™ leave-in conditioning spray to nourish and detangle before styling with the Dyson Supersonic™ hair dryer for optimal results.

Is the Dyson Omega™ leave-in conditioning spray recyclable?

Yes, the Dyson Omega™ leave-in conditioning spray refill cartridges are 100% recyclable. The outer body and pump have been designed for reuse and are not recyclable.

Is it safe to use Dyson Omega™ products on colored and chemically treated hair? (e.g. perms or chemically straightened hair)

Yes, it is safe to use on bleached, colored and chemically treated hair. During the development of our hair tools and hair care products, we routinely test on a wide range of hair types including different curls, thicknesses and conditions including bleached and colored hair. This includes both laboratory and consumer testing. This helps us ensure that our products perform as designed for all hair types.

Can I use the Dyson Omega™nourishing collection alongside the Dyson Chitosan™ styling collection?

Yes, the Dyson Omega™nourishing collection and the Dyson Chitosan™ styling collection can be used together. In fact, using both collections as part of your routine allows you to enjoy the benefits of long-lasting style hold alongside intense nourishment and shine. This combination is designed to help you achieve healthy-looking hair with the style you want.

Is it safe to use Dyson Omega™ products with hair extensions?

Yes, Dyson Omega™ products are safe for use on hair extensions made from 100% human hair. For optimal performance, we suggest using these products only on the human hair sections of your extensions, rather than on any synthetic parts.

Can I use Dyson Omega™ products on braided hair or protective hair styles?

Yes, Dyson Omega™ products can be used on braided hair and protective styles. For best results, we recommend applying the products directly to your natural hair rather than on synthetic extensions or synthetic parts of the braids.

Is it safe to use Dyson Omega™ products on keratin treated hair?

Yes, there are no ingredients in the formula that would impact keratin treatments negatively.

Can I use Dyson Omega™ products on my child’s hair?

Yes, the Dyson Omega™ nourishing range is suitable for children aged 3 years and older.

Have the Dyson Omega™ collection been tested on animals?

No, Dyson Omega™ products have not been tested on animals.

Does the Dyson Omega™ collection contain any silicones?

No, Dyson Omega™ nourishing collection is silicone free.

Does the Dyson Omega™ nourishing collection offer heat protection?

Yes, the Dyson Omega™ nourishing collection offers heat protection up to 450°F.

Is the Dyson Omega™ collection vegan friendly?

Yes, the Dyson Omega™ collection is vegan friendly.

Is the Dyson Omega™ collection vegetarian friendly?

Yes, the Dyson Omega™ collection is vegetarian friendly.

Does the Dyson Omega™ collection contain any parabens?

No, our Dyson Omega™ nourishing collection is paraben free.

Does the Dyson Omega™ collection contain any sulphates?

Yes, both of the Dyson Omega™ products contain Dioleoylethyl Hydroxyethylmonium Methosulfate. It is a biodegradable sulphate that is commonly used in hair care products as a conditioner, and it is known for its softening and smoothing properties, improve manageability as an anti-static agent. We will only use sulphate when we feel it provides desirable benefits to the product functionality.

Does the Dyson Omega™ collection contain any SLS & SLES?

No, our Dyson Omega™ nourishing collection is SLS & SLES free.

Does the Dyson Omega™ collection contain any alcohol?

No, our Dyson Omega™ nourishing collection is alcohol free.

Does the Dyson Omega™ collection contain any nut oils? Can I use your products if I am allergic to nuts?

Both products in the Dyson Omega™nourishing collection contain nut oils including sweet almond oil, macadamia oil, sesame oil and coconut oil. For any allergy concerns, please consult a health professional before using.

What is the shelf life of my Dyson Omega™ products?

The shelf life of the unopened Dyson Omega™ products is 3-years. Once opened, your products should be used within 12 months.

How should I store my Dyson Omega™ product?

Your Dyson Omega™ product should be stored in a cool, dry place – out of direct sunlight.

I just bought the Dyson Omega™ leave-in conditioning spray, and have trouble pressing down on the spray. Why is that?

All brand new full-size Dyson Omega™ leave-in conditioning sprays include a spray lock clip to prevent accidental spraying during transit. To remove the clip, please follow the instructions printed on the sticker at the top of the bottle:

1. Push up the refill cartridge from the bottom of the bottle.
2. Once the cartridge is accessible, remove the spray lock clip.
3. After removing the clip, your spray will be ready for use.

If you need further assistance, feel free to contact our support team.