Farmers Branch, TX

Vacuum repair, maintenance and retail store

Image showing a selection of Dyson parts

We're there if you want help from Dyson experts with your current machine, are interested to find out more about what we do, or are thinking about upgrading. We are open 5 days a week Tuesday through Saturday 9am to 5:30pm.

Located near the intersection of Midway Road and Spring Valley Road, about 1 mile west of the Dallas North Tollway, and 1.5 miles north of I-635

14288 Gillis Road, Farmers Branch, TX 75244

(972) 685-0010*

Tue - Sat: 9:00am - 5:30pm

Get directions

*For general Dyson inquiries, please call the
Dyson Helpline at: 1-866-693-9766

But don't take our word for it...

Read what our customers are saying after their visit on

Review by Aashima J. on 10/14/2016

5 stars

I am a big fan of Dyson,  really love all their products. I recently had some trouble with my handheld Dyson vacuum and the service center was able to help me.

The team went above and beyond to help sort out the problem with my vacuum. They exceeded my expectations.

I was extremely disappointed in the Dyson customer service telephone assistance. The Dyson service center is where I will go for any future purchases or concerns.

They made my day and restored my faith in Dyson. Thank you.

Review by Emily D. on 8/25/2016

5 stars

Best customer service!!!!! They were able to repair my 2 year old vacuum for free - I was in and out in 10 minutes.  Highly recommend!

Review by Dusti U. on 8/22/2016

5 stars

We visited the Service Center on Saturday morning and were greeted by a very polite and professional service agent. She was extremely helpful and gave us outstanding service. We needed a small part to replace and she took very good care of us. I love Dyson but I love them even more because our experience with the brand was exceptional.

Review by J B. on 8/10/2016

5 stars

Simply said the Dyson service center is phenomenal and far exceeded my expectations. The repair  took minutes and the customer service young lady was simply outstanding. Highly recommend any problems with the Dyson be brought there immediately. They are great folks.

Review by Leon M. on 1/22/2016

5 stars

Went in to get a 10 yr old vacuum repaired; ended up w a great price on a new one. Very helpful and courteous. Highly recommend the place.


Dyson warranty

All Dyson machines come with a warranty - please refer to your owner’s manual to verify the terms and conditions of yours. If you have any questions, please call our Helpline.

Dyson helpline

Monday – Friday: 8am – 8pm
Saturday: 9am – 6pm
Closed on Sunday

1-866-MY-DYSON (1-866-693-9766)

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