Review by Becky C. on 10/29/2016
Great service! I didn't realize my product was still under warranty so I am glad I brought it in. They replaced two of the pieces that were malfunctioning and it was free of charge. They did a great job of fixing it! Works like new!
Review by S.C. on 8/04/2016
How great that there is one of these in my area. My animal 44 unit stopped working and my 2 year warranty was almost up . I brought it here to Fairfax and while I waited my unit was returned to me fully functioning and at no charge. Did not have to mail it somewhere or come back later - while I waited and browsed the cool Dyson products in the storefront , my unit was diagnosed and returned to me in full working condition. This is a huge advantage to paying the price for a Dyson. Loved it!
Review by Roger C. on 8/01/2016
This is what customer service should be everywhere. Fantastic, friendly, fast, no questions ask just solving problems.
Review by Fares Z. on 7/05/2016
Truly as good as it gets! On several trips over an 18 months period, we were lucky to be assisted by Tarick whom we would describe as friendly, helpful, professional and knowledgeable...
Exactly the profile of service manager we would expect to be associated with this high end product.
Makes us comfortable continuing our reliance on Dyson for our needs.
Review by Steve B. on 2/6/2016
Didn't even know Dyson had service centers, but when a small piece broke on my vacuum, I discovered there was one nearby. I could have ordered it from Dyson's website, but the $9 shipping (more than the part) bummed me out. I'm glad I went here instead! Will got me setup with exactly the part I needed quickly and was very helpful. I guess they also sell Dysons, and it seemed like they had some very good sales. Now I know where to go for sales and service.