Baltimore, MD

Vacuum repair, maintenance and retail store

Image showing a selection of Dyson parts

We're there if you want help from Dyson experts with your current machine, are interested to find out more about what we do, or are thinking about upgrading. We are open 5 days a week Monday, Tuesday, Wednesday, Friday 8:30am to 5pm and Thursday 11:30am to 8pm.

We are located in the Rolling Road Commerce Center behind the 7-11, about 1.5 miles north of I-70 and 1 mile west of I-695

2707 N. Rolling Rd, Suite 103 Baltimore, MD 21244

(410) 277-8810*

Mon, Tues, Wed, Fri: 8:30am - 5pm
Thurs: 11:30am - 8pm

Get directions

*For general Dyson inquiries, please call the
Dyson Helpline at: 1-866-693-9766

But don't take our word for it...

Read what our customers are saying after their visit on

Review by Donald M. on 10/14/2016

5 stars

Driving from the East Side of town was a drag, but not the service here.  The best!!  Floyd not only fixed our vacuum, he made it like brand new.  The service was very prompt and we were out the door in no time.

Review by Shannon Z. on 8/18/2016

5 stars

Great experience! My vacuum was broken and they were able to fix is right away. Dropped it off around 11am and got an email it was done by 3pm! Very nice staff as well. Worth the 35 minute drive out there coming from Westminster.

Review by Mani T. on 7/06/2016

5 stars

My Dyson Multi-floor smelled like it was burning rubber.  So, I made the 40-minute drive to B-more to have it looked at.  The service tech took my vacuum to the back, and in less than 30 minutes he came back with it fixed!!  The service was exceptional and fast.  I thought I was going to have to come back to pick it up.  I had no idea he was fixing it on the spot.  I love my Dyson and I love the customer service they provide.

Review by Craig L. on 1/27/2016

5 stars

My Dyson DC 50 gets a workout with 3 cats, 2 dogs and multiple humans and somehow a hose got disconnected. Not sure how but it happens in the circus of my life. Oh well I tried to put the hose back in but was unsuccessful so I broke down and went onto the website. Unable to find and or understand how to fix it I went to the local store. To say that I can be critical of service is an understatement however today there was not a single thing to complain about. The technician was friendly and knowledgeable and repaired my issue. He was able to describe the benefits of the newer models and options to trade in my current vac. Dyson is my go to and now I have local professional support. Can't say enough good things about the vacuum and now the company store.

Review by Anita G. on 6/15/2015

5 stars

With so many businesses not meeting even the most basic of expectations, it was worth taking the time to review. 

The gentleman who helped was very courteous, efficient and went way beyond what was necessary to make me happy. Perfect customer service and no hassles dealing with my warranty! Great job Dyson!


Dyson warranty

All Dyson machines come with a warranty - please refer to your owner’s manual to verify the terms and conditions of yours. If you have any questions, please call our Helpline.

Dyson helpline

Monday – Friday: 8am – 8pm
Saturday: 9am – 6pm
Closed on Sunday

1-866-MY-DYSON (1-866-693-9766)

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