Terms and Conditions of the Dyson warranty (What is covered and what is not covered.)

What is covered

Your Dyson vacuum cleaner is warranted against original defects in material and workmanship for the duration of the warranty period, when used for private household purposes in accordance with the Dyson Owners Manual. This warranty provides, at no extra cost to you, all labor and parts to place your vacuum cleaner in proper operating condition during the warranty period. This warranty is subject to the following terms:

What is not covered

Dyson, Inc. shall not be liable for costs incurred as a result of:

• Machines purchased from an unauthorized dealer.
• Clearing blockages from your machine.
• Use of parts not assembled in accordance with the Owners Manual.
• Careless operation or handling, misuse and/or lack of maintenance or use not in accordance with the Owner's Manual.
• External sources such as weather.
• Repairs or alternations carried out by unauthorized parties or agents.
• Use of the vacuum cleaner other than for normal domestic purposes within the United States, e.g. for commercial or rental purposes.
• Use of parts and accessories other than those produced or recommended by Dyson, Inc.

Warranty service

Please fill out and return the Product Registration form, or register online.

• Register my Dyson vacuum
  
  
  

  Before service can take place, the terms of the warranty require that you contact the Dyson Helpline with your model name/number, serial number, date and place of purchase. Please keep your purchase receipt in a safe place to ensure you have this information. The serial number is found on the vacuum cleaner's rating plate.

  All work will be carried out by Dyson, Inc. or its authorized agents.

  Any replaced defective parts will become the property of Dyson Inc.

  Service under this warranty will not extend the period of this warranty.

  If your machine is not functioning properly, please call the Dyson Helpline at 1-866-693-9766.

  Most issues can be rectified over the telephone by our trained customer care staff. If this is not possible Dyson, Inc. will arrange for your vacuum cleaner to be repaired and returned in full working order at no extra cost to yourself.

  Warranty limitations and exclusions

  Any implied warranties relating to your vacuum cleaner, including but not limited to warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty. This limitation is not allowed by some states and so this limitation may not apply to you.

  Your remedy for breach of this warranty is limited to the warranty service described above.

  Dyson, Inc. will not be liable for any consequential damages or incidental damages you may incur in connection with your purchase and use of your vacuum cleaner. This limitation is now allowed by some states and so this limitation may not apply to you.

  This warranty gives you specific legal rights. You may also have other rights which vary by state.

  This warranty is not transferable.

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