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Be confident that you’re getting the best price on Dyson.com. If within 30 days of purchase you should find the same model currently advertised at a lower price by an authorized US Dyson retailer or by Dyson on a third party marketplace site, we'll refund you the difference if the below details are satisfied. Visit dyson.com/pricematch, the chatbox on Dyson.com, or contact our Customer Service team at 1-866-693-9766 to get started. Here are the details you need to know:
Machine must be the exact same model number as it appears on Dyson.com and in stock. You can identify the machine serial number on the box or on the product itself. To locate the serial number on your product, please visit dyson.com/serial-number-help for location details by specific machine.
Proof of advertised price by an authorized dealer is required (Valid copy of flyer or website URL required. Advertised price must be the listed price; membership/loyalty, promo code entries or like discounts are not eligible for price matching).
Authorized new product dealers are limited to Amazon.com 1st Party, Home Shopping Network (HSN), Best Buy, Costco, Home Depot, Lowes, QVC, Sam's Club, and Target. Authorized refurbished machine dealers are limited to Nordstrom Rack, Woot and Zulily. Excludes third party marketplace sellers other than Dyson.
Machine must be new and in original packaging. It cannot be used, damaged, returned, open box, "close out", "clearance" or a demonstrator machine.
Machine price must not be lower due to an advertising error or misprint.
Hair care machine and accessories, which include, but are not limited to, the Dyson Supersonic™, Dyson Airwrap™, Dyson Corrale™, and Dyson Airstrait™ are not eligible for price matching.
Lower price will not be honored if the result of a violation of a Dyson unilateral advertising or pricing policy or if doing so would result in a violation of a Dyson policy.
Dyson reserves the right to rescind this offer at any time and/or modify these terms and conditions as needed.
Free 2-day shipping
Free shipping - Exclusions apply
Please allow 1-2 business days for order processing.
The shipping cost of machines (vacuum cleaners, fans, heaters, humidifiers, purifiers, hair dryers, and lighting) is free of charge when ordering on Dyson.com for select zip codes. Eligibility varies by location of item, availability, and the shipping address zip code. In-stock orders received by 12:00 PM Eastern Time Monday-Friday will usually ship same day. Orders will usually ship the next business day if received after 1:00 PM Eastern Time, on Saturday-Sunday, or on public holidays. All spares and accessories will ship separately, and be delivered between 5-7 business days. Any items not part of an order containing a machine will incur a $8.95 shipping and handling charge.
On acceptance of orders, Dyson will make every effort to process them within the stated time frame. Dyson will not be held liable for shipping delays caused by severe weather or unforeseen events. To ensure the security of purchases, Dyson may need to contact customers to validate orders, which may cause delays. Transit time may vary depending on proximity to distribution center and inventory availability. Dyson only ships to US delivery addresses in the 50 states, cannot deliver to PO boxes or APO/FPO addresses, and cannot guarantee scheduled delivery to Hawaii and Alaska.
2-year warranty
Dyson parts and labor warranty
All Dyson cordless vacuums, purifiers, humidifiers, heaters, fans, wearables and hair dryers are covered by our 2-years parts and labor warranty. All Dyson upright and canister vacuums are covered by our 5-years parts and labor warranty. But we'll still be here when yours runs out; we provide Dyson technology owners with a lifetime of support.
If you need to contact Dyson for advice, you'll speak to a Dyson employee in our US office. Phone, email, live chat, Facebook, Twitter; our experts are on hand. And for out-of-hours assistance, you can find quick answers on our help pages.
And when you buy from dyson.com, we register your warranty automatically - you won't have to fill in any more forms.
30-day money-back guarantee
Money-back Guarantee
If you’d like to return a Dyson machine* for a full refund, you need to return the machine, accessories, and attachments within 30 days from the delivery date. For purchases made at a Dyson Demo Store or Dyson Service Center, a return must be made within 30 days from the purchase date. Dyson Direct will pay for return shipping.
*This policy excludes wearable devices such as Dyson Zone. Dyson Zone has a 14 day refund policy from the shipped delivery date. If purchased in a Dyson Demo Store or Service Center location, a return must be made within 14 days from the purchase date. Dyson Direct will pay for return shipping.
Customer Service Helpline
If you have questions please contact us. You can email or call:
questions@dyson.com - Our Digital Support team is available 24 hours a day, 7 days a week. Most inquiries are handled within two hours or less
1-866-MY-DYSON (1-866-693-9766) - Our Helpline is available from 8am - 8pm Monday to Friday, and 9am-6pm Saturday (closed Sunday).
Dyson Direct Returns Policy
If you wish to return any product purchased from Dyson Direct, please contact our toll-free Contact Center at 1-866-MY-DYSON (1-866-693-9766) or visit dyson.com/returns prior to returning your merchandise.
To receive a full refund for an item purchased from Dyson, please follow these three steps:
Call the Contact Center to initiate your return and to identify the correct return shipping address and method.
Package the item(s) to be returned in the original Dyson packaging.
Send your returned item(s) shipping prepaid to Dyson within 30 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.*
*This policy excludes wearable devices such as Dyson Zone. Dyson Zone has a 14 day refund policy from the shipped delivery date. Send your returned Dyson Zone shipping prepaid to Dyson within 14 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.
Please allow 4-8 weeks for return processing. Products returned to Dyson will receive a full refund and Dyson will pay for the return shipping.
Explore Dyson air purifiers by functionality
Dyson offers a range of advanced purifiers that remove gases and odors and capture 99.97% of allergens* and pollutants 0.3 microns in size.
Purifiers
Dyson purifiers capture gases,² allergens* and 99.97% of fine particles.
From quick-start and how-to guides to understanding different modes and screens. All tailored to you and your machines.
Automated filter alerts
You'll never need to worry about when to replace your filter. We'll let you know. Helping your machine to always perform at its best.
Tailored 24/7 support
Maintenance advice and troubleshooting, when you need it. You can also activate tailored machine support, direct to your inbox.
▴The MyDysonTM app is only compatible with select Dyson products. For a list of compatible products, please click here.
Allergens
An allergen is a substance that can cause an allergic reaction by triggering the body’s immune system. Common indoor allergens include pet dander and pollen.¹⁰
Bacteria
Microscopic, single-celled organisms that can exist in their millions, in every environment. Not all bacteria are harmful, but some can have adverse effects, such as E. coli.¹⁰
Benzene
Benzene is colorless, flammable liquid produced by both natural and man-made processes. It’s a natural part of crude oil, gasoline, and cigarette smoke. Indoors, it comes from products such as glues, paints, furniture wax, and detergents.
Carbon dioxide (CO₂)
A colorless greenhouse gas, which comes from the extraction and burning of fossil fuels. Increased CO₂ levels can impact cognitive function.
Formaldehyde
This colorless, flammable gas is used in some building materials and household products. Sources can include some fabrics found in flooring and furniture, glues, paints, varnishes, air fresheners, and household cleaners.
HEPA 13
HEPA (High Efficiency Particulate Air) is an air filter efficiency standard and a measure of a filter’s performance. To achieve this standard, filters must meet a minimum of 99.95 per cent particle removal at the most penetrating particle size.
Humidification
A process of increasing air moisture content through the addition of water vapor or steam. Humidifiers can add moisture to the air in dry conditions, creating a more comfortable indoor environment when needed.
Microns
Airborne particles are usually described in microns. One micron is equal to one-millionth of a meter. The human eye can see debris and dust that are approximately 25 microns in size.
Nitrogen dioxide (NO₂)
Nitrogen dioxide is a liquid below 70.2°F and a gas at higher temperatures. It is toxic to humans in both states in high concentrations. Gas stoves and space heaters are the most common indoor sources of NO₂ emissions. Other sources include improperly vented furnaces and water heaters.
Pet dander
Pet dander is made up of tiny particles of skin, saliva and urine, shed by animals with fur or feathers. Pet dander lingers in the air before settling on surfaces such as furniture, bedding, and fabrics. Exposure to these airborne particles can trigger allergies.¹⁰
Particulate matter (PM)
Particulate matter contains microscopic solids or liquid droplets, measured in microns. Indoor PM can be generated through many day-to-day activities such as cooking, cleaning, and the burning of candles and fires.
Purification
The process of reducing unwanted contaminants. Air purification is intended to remove airborne pollutants. Depending on the method, air purification can remove dust, allergens, or viruses.10
Volatile organic compounds (VOCs)
Volatile organic compounds are potentially harmful gases found in many household products. Common sources include paints, varnishes, air fresheners, cosmetics, and cleaning products.
Pollen
Pollen is a powdery substance released from seed plants as part of their reproduction process. It typically appears from trees in the spring, grasses in the summer, and weeds in the autumn. Pollen grains are among the most common allergens.¹⁰
Aspergillus mold
A common name for a visible group of fungi, mold thrives wherever there is dampness – sending out millions of spores into the air. Exposure to mold occurs via inhalation, skin contact, or ingestion.¹⁰
Yes, air purifiers can be effective in improving indoor air quality by removing harmful particles and pollutants from the air.
Air purifiers work by using a combination of filters and technologies, such as HEPA (High Efficiency Particulate Air) filters and activated carbon filters to capture and eliminate airborne particles, such as dust, allergens, mold spores, pet dander, and some are proven to filter bacteria and viruses.
Both humidifiers and air purifiers can be helpful for people with allergies, but they work in different ways and have different benefits.
Humidifiers add moisture to the air, which can soothe dry nasal passages and reduce irritation in the throat and lungs. This can be especially helpful for people with allergies that cause dry or irritated nasal passages, like hay fever.
But if the air is already humid, using a humidifier can actually make allergy symptoms worse by increasing mold and dust mite growth.
Air purifiers, on the other hand, work to remove allergens from the air, such as dust, pollen, and pet dander. They use filters or other mechanisms to trap these particles and prevent them from circulating in the air.
Yes, you can use an air purifier and a humidifier together in the same room.
In fact, using both devices together can help to create a comfortable and healthier indoor environment. An air purifier can help to remove pollutants and contaminants from the air, while a humidifier can add moisture to the air to combat dryness.
If you have dry as well as polluted air in your home, then an air purifier with a humidification function is a good option. These all-in-one machines, such as the Dyson Purifier Humidify+Cool™, clean the air with filters and humidify it before blowing it back into the room.
When the air is dry, it can cause the skin to lose moisture, leading to dryness, flakiness, and itching. Humidifiers help add moisture to the air, which can help to alleviate dryness in the air, particularly during the winter months or in dry climates.
Low humidity levels can contribute to dry air developing in your home, which can cause dry skin. Humidifiers increase humidity levels in indoor spaces by adding moisture to the air.
Humidifiers help add moisture to the air. Through robust scientific testing, we found that humidified air from the Dyson Purifier Humidify+Cool range helps keep your skin hydrated.±
▴The MyDyson™️ app is only compatible with select Dyson products. For a list of compatible products, please click here.
±Tested by a third party laboratory. Compared to dry ambient air.
¹Testing for PM2.5 purification completed in a large testing chamber following relevant Dyson testing methods. Results may vary in practice.
*Allergens refers to non-living material.
⁺Third party full machine testing based on GB/T 18801-2015 formaldehyde cumulative clean mass testing with continuous injection until plateau of formaldehyde CADR is achieved. Results may vary in practice.
¹Testing for PM2.5 purification completed in a large testing chamber following relevant Dyson testing methods. Results may vary in practice.
³Fan; not air conditioning unit
⁴Compared to adsorption by the standard carbon filter in Dyson Purifier Big+Quiet Formaldehyde (BP03).
⁵Requires device to run app, Wi-Fi or mobile data, Bluetooth 4.0 support, and iOS version 10 or Android version 5 (or above). Standard data and messaging rates may apply. Refer to the MyDyson app for compatible voice services.
⁶Levels selected based on scientific literature. Ventilation alert when CO2 levels are 1500ppm or above.
⁸Tested In maximum setting for air projection, tested in Auto mode for purification coverage.
⁹Particle challenge by DEHS oil specified in EN1822 within a chamber specified in ASTM F3150.
¹⁰Not intended as a product claim. Refer to individual Dyson models for specific capture claims.
Treat the air you breathe
Indoor air pollutants can build up in your home, but you can’t always see them. That’s why Dyson designed air purifiers that go beyond the test chamber and focus on real home conditions. Engineering machines that use vacuum-sealed, glass HEPA filter to automatically sense and capture 99.97% of particles as small as 0.3 microns. Because our HEPA air purifierscapture airborne particles and purify all year round, they make excellent air purifiers. Based on a 2017 Dyson Survey, 90% of people with allergies surveyed said they would recommend a Dyson purifier. Dysonroom air purifiers and humidifiers can treat the air you breathe, helping you stay comfortable and breathe easier knowing that the air in your home is cleaner.