Need help with your machine?
Visit the online support section for help with your vacuum cleaner.
To buy genuine spares and replacement parts first select your machine. You can do this in two ways.
If you know the serial number, enter the first three digits in the box below. The serial number can be found on the rating plate sticker. Example of a serial number:
123-US-A12345 or AB1-US-AAA1111A.
(You only need the first 3 digits).
The rating plate sticker can be found on your machine.
How to find the serial number