US Office

Dyson Inc.

600 W. Chicago Ave
Suite 275
Chicago, IL

Dyson Helpline


The Dyson Helpline is available during the following times (CST):

Sunday: Closed
Monday – Friday: 8am – 8pm
Saturday: 9am – 6pm


Contact us

To ensure your inquiry is handled as efficiently as possible, please select the appropriate email address and include the additional details requested below. Our digital support team is available 24 hours a day. Look for the option to chat or email us.

Please note additional tools, filters and parts ship separately.

Once your order is placed, it cannot be amended. Dyson gladly accepts returns in accordance with the Dyson Store Returns Policy:

General / Sales Inquiry

Troubleshooting / Product Support

Please include:

  • - Serial Number
  • - Model Number
  • - Detailed Description of Concern

How to find the serial number

Order Support

Please include:

  • - Order Number
  • - Current Address

For all media enquiries, please see our press area.