Review by Simon V. on 2/6/2016
Had a small issue with my Dyson, and I called the 800# made an appointment to bring it in. I came in that same day and Anthony the manager took a look at the problem and fixed the issue in under 15 minutes. Loved the service and a great looking store as well!
Review by John S. on 2/4/2016
This staff is highly knowledgeable, very accommodating and treated not just myself but everyone who walked in the door with such professionalism. I wish every company would stop in and take a lesson on how business works well. I highly recommend and will do all my business with this location. The pleasure was all mine. Thanks gang, see you soon.
Review by Melissa K. on 11/23/2015
I had a part break on my vacuum and I was not happy to have to go out to Wixom to get it repaired but I am so happy I made the trip. They were super helpful. The service center was very clean. Not only was my vacuum repaired but they also did a "tune up" on my vacuum and replaced various parts, like the canister, vacuum head and filters. The associate explained everything they did and why. I recommend them to anyone. Totally worth the drive. The best part was that all of the repairs were done under warranty.
Review by Andrew M. on 11/10/2014
Great, fast service. They go above and beyond! I went there to get my five-year old Dyson serviced. They called me within a couple of hours to say it was ready to be picked up and that it was covered under warranty. That was not expected but it was greatly appreciated. Love this place. Went there for service and will be back to purchase a new Dyson when the time comes.
Review by Cheryl M. on 7/25/2014
I drove the long distance from my home to the nearest Dyson Service Center (in Wixom) to get help for a problem with my Dyson vacuum cleaner.
Tyrell quickly diagnosed and fixed the problem. Without making me feel like an idiot for having done something so dumb, he explained to me that I'd not completely tightened the assembly after cleaning the filters, and showed me how to do it correctly.
Dyson is lucky to have such a competent and courteous representative at this Service Center.