Review by Wendy B. on 1/5/2016
Brought my Dyson vacuum in to be looked at as it wasn't picking up much of anything off my carpets. I was immediately helped by a gentleman who quickly examined each component of my DC 39 and diagnosed a faulty brush head. I was in and out in 15 minutes and I didn't even have an appointment! Plus, the repair was covered as a warranty, so it didn't cost me anything! Absolutely wonderful experience!
Review by Thomas M. on 12/5/2015
Rafael was a fantastic tech, couldn't be happier with my visit. Thought I would need to drop off the vacuum and return, and also thought I would have to fight against upgrading to a newer model. Rafael quickly diagnosed the issues, fixed it and cleaned it while I was there, and answered lots of questions I had without trying to push me into something new.
I bought Dyson due to the quality, I will keep it due to the service.
Review by Doug N. on 11/22/2015
First time having an issue with my Dyson after 4 years of Labrador Duty :) Both guys at the service center were very knowledgeable, personable and resolved my issues with minimal effort. The result is a fixed Dyson in under 5 minutes EVEN with a walk-in vs. reservation or anything. Great job guys !
Review by Christine S. on 9/18/2014
Our Dyson is almost 5 years old and a small piece snapped off, resulting in us being unable to return the handle to the upright position. I brought it in to the service center, and Dana not only repaired the broken piece, he also gave our vacuum a full tune-up! He had the work completed within 45 minutes, no charge (under warranty), and it's running like new again :) Thank you!
Review by Steve R. on 9/2/2014
Great customer service! Didn't think I was ever going to need to have our Dyson serviced, but was in and out within minutes......