Review by Annie L. on 5/24/2014
After having a deep cleaning day of the house, our 2 year old Dyson stopped working. My husband and I stopped by the repair shop assuming a major repair was necessary. Our repairman, Mike, was very friendly and told us he could help us out right away. 15 minutes later, the Dyson was as good as new, complete with updated parts (not necessary for repair) free of charge! Thank you Dyson for awesome customer service!!
Review by Clarence H. on 5/17/2014
I visited the Dyson store in King of Prussia where i was greeted politely and professionally. The wait was minimal, the guy took my Dyson in the back to fix and it only took 15-20 mins tops. Everything was covered and I was on my way home in a half hour. This is why you buy a Dyson, the company stand by it's product and the service was impeccable. Great job Dyson.
Review by Karen F. on 9/21/2014
Awesome customer service experience with Dyson yesterday! I have a DC41 Animal which is several years old. It hadn't been running great the past few months so I decided to take it to the customer support center in King of Prussia. Within 10 minutes, Bobby the repairman, had it resolved.
I am a Dyson customer for life!
Review by Angel D. on 10/17/2014
I have been to this center twice with 2 different vacuums. They are absolutely fabulous!! They are very knowledgeable and very courteous! The never made me wait for more than 5 minutes!! Not many people know that this repair place is even there!! They also sell new dysons!! Would recommend this place to everyone with a dyson, or even those that don't have one!! You can try every model they have , they are all displayed. Also have all the fans/heaters. The salesmen can answer any question you have. Definitely a five star business!!!