Columbus, OH

Vacuum repair, maintenance and retail store

Image showing a selection of Dyson parts

We're there if you want help from Dyson experts with your current machine, are interested to find out more about what we do, or are thinking about upgrading. We are open 5 days a week Monday through Friday 8am to 4:30pm.

We are located east of 270 at the intersection of Roberts Rd and Westbrooke Drive, facing Wilson Rd and across from Thornton gas station.

2361 Westbrooke Drive, Columbus, OH 43228

(614) 777-7388*

Mon - Fri: 8:00am - 4:30pm

Get directions

*For general Dyson inquiries, please call the
Dyson Helpline at: 1-866-693-9766

But don't take our word for it...

Read what our customers are saying after their visit on

Review by Cher W. on 8/1/2015

5 stars

This service center was so convenient - so much better than shipping off to some place and have it gone for several weeks.

The gentleman who was in the center, quickly took my vacuum back to his repair area and got the beater brush unjammed. I only had to wait about 10-15 minutes and it was ready to go. On top of that, he didn't charge me anything! Best customer service ever!!!! And if I want to upgrade, I can trade in my current machine on a newer model. They have all the new ones there so I could check them out.

Review by Paula F. on 7/16/2015

5 stars

Have been having trouble for quite a while with my DC25 and was ready to buy a new vacuum, but decided to try out the Dyson store first. Well, extremely please with the service. Had it fixed I less than 15 minutes. Didn't even ask for my receipt, warranty or anything. Jeff is the best!!!!

Review by Loni I. on 7/1/2015

5 stars

I might not think about writting a review for a place like this, if our experience wasn't so great. We walked in and were immediately helped. Not fill out a form, not come back tomorrow. The guy immediately started fixing it right there, replacing major components, trying it, then fixing some more. He was satisfied until the thing worked like brand new. Then the best part, it's all under warranty. I'm not even sure how he knew. I could have found the thing in a trash bin, picked it up at a garage sale. It was fixed for free. I'm one that's thought Dyson vacuums were a bit too pricey, but I'm a convert. I won't buy anything else from now on.

Review by Brian W. on 7/1/2015

5 stars

I didn't realize how close to the closing time I was but still super friendly and quick service! Found the problem and fixed it in no time!

Review by Chris R. on 7/21/2014

5 stars

This place is an absolute must for dyson owners. Although it's a drive from Westerville, I walked in with my machine, was greeted promptly, and left 15 minutes later with my vacuum repaired and ready to go. Given that this dyson is the best vacuum I've ever owned, the drive and repair cost is oh so worth it.

Dyson warranty

All Dyson machines come with a warranty - please refer to your owner’s manual to verify the terms and conditions of yours. If you have any questions, please call our Helpline.

Dyson helpline

Monday – Friday: 8am – 8pm
Saturday: 9am – 6pm
Closed on Sunday

1-866-MY-DYSON (1-866-693-9766)

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