Support | Troubleshooting

Popular queries

Blockage light

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new High Torque cleaner head below or you can contact our Customer Support Team at 1-866-314-8881.

High Torque cleaner head

Part no. 970100-05

Replacement High Torque cleaner head for your Dyson vacuum cleaner.

$111.99

High Torque cleaner head

Part no. 970100-05

Replacement High Torque cleaner head for your Dyson vacuum cleaner.

$111.99

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.

Bin

Part no. 970050-01

Replacement Bin for your Dyson cordless vacuum.

$29.99

Bin

Part no. 970050-01

Replacement Bin for your Dyson cordless vacuum.

$29.99

Currently out of stock.

$29.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We need a little more information to help us solve your issue.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We need a little more information to help us solve your issue.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

You can solve this by ordering a new Main body and cyclone below or you can contact our Customer Support Team at 1-866-314-8881.

Main body and cyclone

Part no. 970142-01

Replacement main body and cyclone for your Dyson cordless vacuum.

$111.99

Main body and cyclone

Part no. 970142-01

Replacement main body and cyclone for your Dyson cordless vacuum.

$111.99

Currently out of stock.

$111.99

Notify me

How to install this part

You might need a replacement part.

You can solve this by ordering a new Main body and cyclone below or you can contact our Customer Support Team at 1-866-314-8881.

Main body and cyclone

Part no. 970142-01

Replacement main body and cyclone for your Dyson cordless vacuum.

$111.99

Main body and cyclone

Part no. 970142-01

Replacement main body and cyclone for your Dyson cordless vacuum.

$111.99

Currently out of stock.

$111.99

Notify me

How to install this part

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Charger below or you can contact our Customer Support Team at 1-866-314-8881.

Charger

Part no. 969350-02

Charges your vacuum with or without the Wall Dok™.

$29.99

Charger

Part no. 969350-02

Charges your vacuum with or without the Wall Dok™.

$29.99

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We need a little more information to help us solve your issue.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

You can solve this by ordering a new Main body and cyclone below or you can contact our Customer Support Team at 1-866-314-8881.

Main body and cyclone

Part no. 970142-01

Replacement main body and cyclone for your Dyson cordless vacuum.

$111.99

Main body and cyclone

Part no. 970142-01

Replacement main body and cyclone for your Dyson cordless vacuum.

$111.99

Currently out of stock.

$111.99

Notify me

How to install this part

You might need a replacement part.

You can solve this by ordering a new Wand (Red) below or you can contact our Customer Support Team at 1-866-314-8881.

Wand (Red)

Part no. 969109-03

Replacement Wand (Red) for your Dyson cordless vacuum.

$29.99

Wand (Red)

Part no. 969109-03

Replacement Wand (Red) for your Dyson cordless vacuum.

$29.99

You might need a replacement part.

You can solve this by ordering a new Wand (Red) below or you can contact our Customer Support Team at 1-866-314-8881.

Wand (Red)

Part no. 969109-03

Replacement Wand (Red) for your Dyson cordless vacuum.

$29.99

Wand (Red)

Part no. 969109-03

Replacement Wand (Red) for your Dyson cordless vacuum.

$29.99

You might need a replacement part.

You can solve this by ordering a new Main body and cyclone below or you can contact our Customer Support Team at 1-866-314-8881.

Main body and cyclone

Part no. 970142-01

Replacement main body and cyclone for your Dyson cordless vacuum.

$111.99

Main body and cyclone

Part no. 970142-01

Replacement main body and cyclone for your Dyson cordless vacuum.

$111.99

Currently out of stock.

$111.99

Notify me

How to install this part

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

We need a little more information to help us solve your issue.

You might need a replacement part.

You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881.

Bin

Part no. 970050-01

Replacement Bin for your Dyson cordless vacuum.

$29.99

Bin

Part no. 970050-01

Replacement Bin for your Dyson cordless vacuum.

$29.99

Currently out of stock.

$29.99

Notify me

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Main body and cyclone below or you can contact our Customer Support Team at 1-866-314-8881.

Main body and cyclone

Part no. 970142-01

Replacement main body and cyclone for your Dyson cordless vacuum.

$111.99

Main body and cyclone

Part no. 970142-01

Replacement main body and cyclone for your Dyson cordless vacuum.

$111.99

Currently out of stock.

$111.99

Notify me

How to install this part

You might need a replacement part.

You can solve this by ordering a new Dyson V11™ Floor dok below or you can contact our Customer Support Team at 1-866-314-8881.

Dyson V11™ Floor dok

Part no. 969944-04

Handily stores the Combination and Crevice tools on the wand of your vacuum. So they're always there when you need them.

$149.99

Dyson V11™ Floor dok

Part no. 969944-04

Handily stores the Combination and Crevice tools on the wand of your vacuum. So they're always there when you need them.

$149.99

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need to arrange a visit from a Dyson expert.

It looks like the High Torque brush bar isn't working. A new one will need to be replaced by a Dyson Expert.

Please contact us. Our helpline will be able to arrange an appointment for you.

High Torque brush bar

Part no. 970135-01

Replacement High Torque brush bar for your Dyson vacuum cleaner.

$29.99

High Torque brush bar

Part no. 970135-01

Replacement High Torque brush bar for your Dyson vacuum cleaner.

$29.99

You might need a replacement part.

You can solve this by ordering a new Rear edge below or you can contact our Customer Support Team at 1-866-314-8881.

Rear edge

Part no. 969330-01

Replacement rear edge for your Dyson vacuum cleaner.

$18.99

Rear edge

Part no. 969330-01

Replacement rear edge for your Dyson vacuum cleaner.

$18.99

You might need a replacement part.

You can solve this by ordering a new High Torque cleaner head below or you can contact our Customer Support Team at 1-866-314-8881.

High Torque cleaner head

Part no. 970100-05

Replacement High Torque cleaner head for your Dyson vacuum cleaner.

$111.99

High Torque cleaner head

Part no. 970100-05

Replacement High Torque cleaner head for your Dyson vacuum cleaner.

$111.99

You might need a replacement part.

You can solve this by ordering a new Charger below or you can contact our Customer Support Team at 1-866-314-8881.

Charger

Part no. 969350-02

Charges your vacuum with or without the Wall Dok™.

$29.99

Charger

Part no. 969350-02

Charges your vacuum with or without the Wall Dok™.

$29.99

You might need a replacement part.

You can solve this by ordering a new Wand storage clip below or you can contact our Customer Support Team at 1-866-314-8881.

Wand storage clip

Part no. 970129-01

Handily stores the Combination and Crevice tools on the wand of your vacuum. So they're always there when you need them.

$8.99

Wand storage clip

Part no. 970129-01

Handily stores the Combination and Crevice tools on the wand of your vacuum. So they're always there when you need them.

$8.99

You might need a replacement part.

You can solve this by ordering a new Combination tool below or you can contact our Customer Support Team at 1-866-314-8881.

Combination tool

Part no. 967482-01

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

$24.99

Combination tool

Part no. 967482-01

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

$24.99

You might need a replacement part.

You can solve this by ordering a new Crevice tool below or you can contact our Customer Support Team at 1-866-314-8881.

Crevice tool

Part no. 967612-01

Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.

$24.99

Crevice tool

Part no. 967612-01

Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.

$24.99

You might need a replacement part.

You can solve this by ordering a new Docking station below or you can contact our Customer Support Team at 1-866-314-8881.

Docking station

Part no. 970011-01

Wall-mounted dock to recharge your vacuum and tidily store tools.

$19.99

Docking station

Part no. 970011-01

Wall-mounted dock to recharge your vacuum and tidily store tools.

$19.99

Currently out of stock.

$19.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Mini motorhead brush bar below or you can contact our Customer Support Team at 1-866-314-8881.

Mini motorhead brush bar

Part no. 967480-03

Replacement brush bar for your Dyson vacuum cleaner.

$8.99

Mini motorhead brush bar

Part no. 967480-03

Replacement brush bar for your Dyson vacuum cleaner.

$8.99

Currently out of stock.

$8.99

Notify me

You might need a replacement part.

You can solve this by ordering a new Wand (Red) below or you can contact our Customer Support Team at 1-866-314-8881.

Wand (Red)

Part no. 969109-03

Replacement Wand (Red) for your Dyson cordless vacuum.

$29.99

Wand (Red)

Part no. 969109-03

Replacement Wand (Red) for your Dyson cordless vacuum.

$29.99

Apologies. We can’t help you online.

Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen.

Dyson Supersonicᵀᴹ hair dryer Professional edition owners should call 1-866-861-2565.

You might need a replacement part.

You can solve this by ordering a new Mini motorized tool end cap below or you can contact our Customer Support Team at 1-866-314-8881.

Mini motorized tool end cap

Part no. 967481-01

Replacement end cap for your Dyson vacuum cleaner.

$1.99

Mini motorized tool end cap

Part no. 967481-01

Replacement end cap for your Dyson vacuum cleaner.

$1.99

You might need a replacement part.

You can solve this by ordering a new Wand (Red) below or you can contact our Customer Support Team at 1-866-314-8881.

Wand (Red)

Part no. 969109-03

Replacement Wand (Red) for your Dyson cordless vacuum.

$29.99

Wand (Red)

Part no. 969109-03

Replacement Wand (Red) for your Dyson cordless vacuum.

$29.99

Further help

Dyson V11 Complete

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