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Dyson AM01 12 inch desk fan

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How to clean your Dyson

Wipe the loop amplifier and base with a dry or damp cloth.

WARNING: Do not use detergents or polish.

Use a soft dusting brush to vacuum the loop amplifier and base.

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What sort of smell?

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WARNING: Do not use polish or detergent on any part of the machine

Check and clean machine

Loop amplifier - clean with a dry or damp cloth.

Main body - clean with a dry cloth.

Shroud - clean with a dry cloth or soft brush.

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Test airflow

AM01 is intended for use as a desktop fan.

The fan has a strong, smooth airflow when switched on. The airflow should be strong to lift a sheet of newspaper past 45 degrees.

Hold a newspaper approximately 2 meters (6' 6'') away from the product with the airflow control dial turned to maximum.

Does the newspaper lift beyond 45 degrees?

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Testing the airflow

Switch the machine on.

When in the ‘on’ position the on/off button should have a blue LED light surround.

Turn the airflow control knob to full lock in a clockwise and then anti-clockwise direction, whilst testing the airflow.

Has adjusting the airflow control resolved the issue?

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Test oscillation

Plug the fan in and switch on at the wall.

Before switching on, please make sure the fan is positioned so that the airflow or oscillation is not obstructed.

Press the on/off button to start the fan (a blue LED light should come on around the power button).

Use the airflow control to adjust the speed of the airflow.

Press the oscillation button to start and stop the fan turning.

Has using the oscillating button resolved the issue?

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No power - LED light still on

This can occur if the machine is running and the power is cut e.g plug pulled out, power cut etc.

Please unplug the machine for at least 5 seconds or until the LED goes out.

Plug the machine in and switch on.

Has turning the machine off and on resolved the issue?

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Do not plug in or attempt to use the machine if the power cord is damaged.

Check the electrics

Check that the household electrics are on.

Change the fuse in the machine's plug.

Check the plug and power cord for signs of damage.

Try the machine in a different plug socket.

Has checking the electrics resolved the issue?

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Apologies. We can’t help you online.

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Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem on 1-866-693-9766.

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Apologies. We can’t help you online.

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Apologies. We can’t help you online.

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Apologies. We can’t help you online.

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Apologies. We can’t help you online.

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Please select the appropriate option

Apologies. We can’t help you online.

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Apologies. We can’t help you online.

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Is the clicking noise only occurring when the machine is oscillating?

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Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem on 1-866-693-9766.

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Check the loop amplifier

If this is the first use, please remove the clear film.

Remove the loop amplifier by holding the base firmly and turning anit-clockwise to unlock.

Re-fit the loop amplifier turning clockwise, ensuring that there are no gaps.

Has replacing the loop amplifier resolved the issue?

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Checking the loop amplifier

If this is the first use, please remove the clear film.

Remove the loop amplifier by holding the base firmly and turning anit-clockwise to unlock.

Re-fit the loop amplifier turning clockwise, ensuring that there are no gaps.

Has replacing the loop amplifier resolved the issue?

Test machine

This issue can occur if the machine is running and the power is cut e.g. plug pulled out, power cut etc.

Unplug the machine for at least 5 seconds or until the LED goes out.

Plug the machine in and switch on.

Has turning the machine off and on resolved the problem?

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Our Customer Support Team will be able to solve your problem on 1-866-693-9766.

For Supersonic™ hair dryer Professional edition owners, please contact us on 1-866-861-2565.

How would you rate our online support?

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Test machine

This issue can occur if the machine is running and the power is cut e.g. plug pulled out, power cut etc.

Unplug the machine for at least 5 seconds or until the LED goes out.

Plug the machine in and switch on.

Has turning the machine off and on resolved the issue?

Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem on 1-866-693-9766.

For Supersonic™ hair dryer Professional edition owners, please contact us on 1-866-861-2565.

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Does the machine still have power?

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How would you rate our online support?

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Apologies. We can’t help you online.

Our Customer Support Team will be able to solve your problem on 1-866-693-9766.

For Supersonic™ hair dryer Professional edition owners, please contact us on 1-866-861-2565.

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Is it jammed or moving too freely?

Check tilt

Ensure that the machine is on a flat stable surface.

Push the base firmly and check for any damage or obstructions to the runners on the main body assembly.

Retest the machine.

Has checking the main body resolved the issue?

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Will the machine stay in the position that it's left?

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Is this the first time the machine has been used?

Re-fit loop amplifier

Remove the clear film.

Remove the loop amplifier and refit ensuring that the main body and loop amplifier are fitted with no gaps.

Retest the machine.

Has re-fitting the loop amplifier resolved the issue?

Check the main body and loop amplifier

Remove the loop by rotating anti-clockwise and lifting away from the main body.

Check there are no obstructions and replace, ensuring no gaps or damage.

Has checking the loop and main body resolved the problem?

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Our Customer Support Team will be able to solve your problem on 1-866-693-9766.

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Re-fitting the loop amplifier

Remove the loop amplifier by holding the base firmly and turning anit-clockwise to unlock.

Re-fit the loop amplifier turning clockwise, ensuring that there are no gaps.

Has refitting the loop amplifier resolved the issue?

Assembling your Dyson machine

Remove clear film surrounding the main body before use.

Lower the loop amplifier onto the base, aligning the arrows. Once aligned, turn the loop amplifier clockwise to lock.

Is there anything else we can help you with?

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

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How to use your Dyson

Remove clear film surrounding main body before using.

Plug the Dyson in and switch on at the wall. Note: Before switching on, please make sure the heater is positioned so that the airflow or oscillation is not obstructed. Ensure that the machine is placed on a stable solid surface.

Turn the machine on using the ON/OFF button on the machine.

How to adjust airflow

Turn the airflow control dial clockwise to full lock, to give maximum airflow.

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How to use oscillating control

Press the oscillation button to start and stop the fan turning.

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How to use the tilt function

Push the base firmly to tilt forward or backwards for the required airflow angle.

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Serial number location

The serial number can be found on the rating plate on the base of the machine.

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